TM-U220Technical Reference guideEPSONEnglishRev. D404455404
viii Rev. DCAUTION:❏Do not connect cables other than as described in this manual. Different connections may cause equipment damage and burning.❏Be
5-8 Application Development Information Rev. D5.4 NV Bit-image Printing This printer has “NV Bit-image“ Function. This function provides printing b
Rev. D Application Development Information 5-9TM-U220 Technical Reference GuideThe available NVRAM size for the TM-U220 is 128KB.5.4.2.2 LetterQual
5-10 Application Development Information Rev. D5.5 Printing for journal usedThis printer can print on carbon paper (original + 1 copy.) This is ava
Rev. D Application Development Information 5-11TM-U220 Technical Reference Guide5.6.2 Q. Unable to print a part of Page 0 in Visual Basic.Unable to
5-12 Application Development Information Rev. D
Rev. D Notices for Replacement of the TM-U210/TM-U300 6-1TM-U220 Technical Reference GuideChapter 6Notices for Replacement of the TM-U210/TM-U300TM-
6-2 Notices for Replacement of the TM-U210/TM-U300 Rev. D6.1.1.2 CharactersTM-U220 has almost the same character spec as the TM-U210. Therefore, th
Rev. D Notices for Replacement of the TM-U210/TM-U300 6-3TM-U220 Technical Reference Guide6.1.2 Cutting MethodThe TM-U220 (Type A, B) can perform a
6-4 Notices for Replacement of the TM-U210/TM-U300 Rev. D6.1.3 DimensionsSome dimensions of the TM-U220 are smaller than those of the TM-U210 excep
Rev. D Notices for Replacement of the TM-U210/TM-U300 6-5TM-U220 Technical Reference Guide6.1.4.2 Effect on the application in the condition of rel
Rev. D ixTM-U220 Technical Reference GuideContentsTM-U220 Technical Reference guideChapter 1 General Information1.1 Features . . . . . . . . . .
6-6 Notices for Replacement of the TM-U210/TM-U300 Rev. DSee the next tables for the behavior. The status behavior is as following two tables.The ma
Rev. D Notices for Replacement of the TM-U210/TM-U300 6-7TM-U220 Technical Reference GuideYou don't have to be afraid when you use the printer
6-8 Notices for Replacement of the TM-U210/TM-U300 Rev. D6.1.8.4 Memory Switch and memory switch setup modeThe TM-U220 has a Memory switch which is
Rev. D Notices for Replacement of the TM-U210/TM-U300 6-9TM-U220 Technical Reference Guide6.2.1.1 Printing areaThe TM-U220 has almost the same prin
6-10 Notices for Replacement of the TM-U210/TM-U300 Rev. D6.2.1.3 Cutting position from print start positionThe TM-U220 has almost the same distanc
Rev. D Notices for Replacement of the TM-U210/TM-U300 6-11TM-U220 Technical Reference Guide6.2.2 Cutting MethodThe TM-U220 (Type A, B) has auto cut
6-12 Notices for Replacement of the TM-U210/TM-U300 Rev. DThe “Byte number from buffer full to release full state” is larger than TM-U300. It is for
Rev. D Notices for Replacement of the TM-U210/TM-U300 6-13TM-U220 Technical Reference Guide6.2.6 Provided statuses and detectorsTM-U220 has same st
6-14 Notices for Replacement of the TM-U210/TM-U300 Rev. D6.2.9.1 Advanced Printer DriverThe TM-U220 does not have compatibility with the TM-U300 i
Rev. D Comparison table for TM-U220/U210/U300 A-1TM-U220 Technical Reference GuideAppendix A Comparison table for TM-U220/U210/U300TM-U300 (Type A,
x Rev. D2.4 Parallel Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-82.5 USB connectio
A-2 Comparison table for TM-U220/U210/U300Rev. DTM-U300 (Type A, B, C, D) TM-U210 (Type A, B, D) TM-U220 (Type A, B, D)Paper supply functionsRoll Pa
Rev. D Comparison table for TM-U220/U210/U300 A-3TM-U220 Technical Reference GuideTM-U300 (Type A, B, C, D) TM-U210 (Type A, B, D) TM-U220 (Type A,
A-4 Comparison table for TM-U220/U210/U300Rev. DTM-U300 (Type A, B, C, D) TM-U210 (Type A, B, D) TM-U220 (Type A, B, D)Applicable Power supply unitF
Rev. DHow to Install the Printer on a Wall with the WH-10 B-1TM-U220 Technical Reference GuideAppendix B How to Install the Printer on a Wall with t
B-2 How to Install the Printer on a Wall with the WH-10Rev. DB.1.3 InstallationBefore installation, be sure that the printer and all equipment conn
Rev. DHow to Install the Printer on a Wall with the WH-10 B-3TM-U220 Technical Reference Guide2. Loosen the detector adjustment screw a little bit b
B-4 How to Install the Printer on a Wall with the WH-10Rev. D7. Align the hole on the roll paper holder for hanging bracket with the dowel on the ro
Rev. DHow to Install the Printer on a Wall with the WH-10 B-5TM-U220 Technical Reference Guide9. Tighten the screw (3×10) to fix the roll paper hold
B-6 How to Install the Printer on a Wall with the WH-10Rev. D12. While you make sure the pin of the brake arm is in the groove on the inner side of
Rev. DHow to Install the Printer on a Wall with the WH-10 B-7TM-U220 Technical Reference Guide14. Turn the printer over and then put it on a packing
Rev. D xiTM-U220 Technical Reference Guide4.5 Printer prints “?“ or Incorrect Data With Serial Interface . . . . . . . . . . . . . . 4-74.6 Print
B-8 How to Install the Printer on a Wall with the WH-10Rev. DB.1.7 Mounting the printer on the wallCAUTION:When mounting the printer, make sure tha
Rev. DHow to Install the Printer on a Wall with the WH-10 B-9TM-U220 Technical Reference GuideB.2 Exterior OverviewsB.2.1 TM-U220 (Type B)514146
B-10 How to Install the Printer on a Wall with the WH-10Rev. DB.2.2 TM-U220 (Type D)514146
Rev. DCharacter Code Table C-1TM-U220 Technical Reference GuideAppendix C Character Code Table C.1 Page 0 (PC437: USA, Standard Europe) (Internatio
C-2 Character Code TableRev. D C.2 Page 1 (Katakana)
Rev. DCharacter Code Table C-3TM-U220 Technical Reference Guide C.3 Page 2 (PC850: Multilingual)
C-4 Character Code TableRev. D C.4 Page 3 (PC860: Portuguese)
Rev. DCharacter Code Table C-5TM-U220 Technical Reference Guide C.5 Page 4 (PC863: Canadian-French)
C-6 Character Code TableRev. D C.6 Page 5 (PC865: Nordic)
Rev. DCharacter Code Table C-7TM-U220 Technical Reference GuideC.7 Page 6 (Hiragana) This page is available on the Japanese model only.
xii Rev. D6.1.8.2 NV bit-image . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-76.1.8.3 User NV memory .
C-8 Character Code TableRev. DC.8 Page 7 (One-pass printing Kanji characters) This page is available on the Japanese model only.
Rev. DCharacter Code Table C-9TM-U220 Technical Reference GuideC.9 Page 8 (One-pass printing Kanji characters) This page is available on the Japane
C-10 Character Code TableRev. D C.10 Page 16 (WPC1252)
Rev. DCharacter Code Table C-11TM-U220 Technical Reference Guide C.11 Page 17 (PC866: Cyrillic #2)
C-12 Character Code TableRev. D C.12 Page 18 (PC852: Latin2)
Rev. DCharacter Code Table C-13TM-U220 Technical Reference Guide C.13 Page 19 (PC858: Euro)
C-14 Character Code TableRev. D C.14 Page 20 (Thai character code 42)This page is available on the Thai model only.
Rev. DCharacter Code Table C-15TM-U220 Technical Reference Guide C.15 Page 21 (Thai character code 11)This page is available on the Thai model only
C-16 Character Code TableRev. D C.16 Page 22 (Thai character code 13)This page is available on the Thai model only.
Rev. DCharacter Code Table C-17TM-U220 Technical Reference Guide C.17 Page 23 (Thai character code 14)This page is available on the Thai model only
Rev. D xiiiTM-U220 Technical Reference GuideC.7 Page 6 (Hiragana) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
C-18 Character Code TableRev. D C.18 Page 24 (Thai character code 16)This page is available on the Thai model only.
Rev. DCharacter Code Table C-19TM-U220 Technical Reference Guide C.19 Page 25 (Thai character code 17)This page is available on the Thai model only
C-20 Character Code TableRev. D C.20 Page 26 (Thai character code 18)This page is available on the Thai model only.
Rev. DCharacter Code Table C-21TM-U220 Technical Reference Guide C.21 Page 254 (Blank page)
C-22 Character Code TableRev. D C.22 Page 255 (Blank page)
Rev. DCharacter Code Table C-23TM-U220 Technical Reference Guide C.23 International Character SetsASCII code (hexadecimal number)GermanyCountryU.S.
C-24 Character Code TableRev. D
Rev. DPower Supply Unit D-1TM-U220 Technical Reference GuideAppendix D Power Supply UnitD.1 AC Adapter CThis power supply unit can be used with the
D-2 Power Supply UnitRev. DD.2 PS-180This power supply unit can be used with all models of the TM-U220.D.2.1 Case specifications❏ Size: 68 mm(D) ×
xiv Rev. D
EPSONSEIKO EPSON CORPORATION Printed in Japan
Rev. D General Information 1-1TM-U220 Technical Reference GuideChapter 1 General Information1.1 FeaturesThe TM-U220 is a POS printer that can print
1-2 General Information Rev. D1.2 Product Structure 1.2.1 Printer typesTM-U220 has 3 model types: A, B, D. The features are as following.1.2.2 St
Rev. D General Information 1-3TM-U220 Technical Reference Guide1.2.3 Related materials for TM-U220TM-U220 has the related materials listed in the f
1-4 General Information Rev. D1.3 Consumables1.3.1 RibbonsThis printer needs a ribbon cassette to print receipts. We provide 3 ribbon cassettes:❏
Rev. D General Information 1-5TM-U220 Technical Reference Guide1.4 Product Specifications Overview*Multilingual means the printer model that can pr
1-6 General Information Rev. D1.5 Printing and paper Specifications *1 This printer adjusts print speed when it prints graphic data, etc.Printing m
Rev. D General Information 1-7TM-U220 Technical Reference GuideThe dot width of the printable area depends on DIP switch setting and paper width as
1-8 General Information Rev. D1.5.1 Autocutter (for Type A / B)See “Select Autocutter action” (page 3-26) for changing cut type.Note:It is recommen
Rev. D General Information 1-9TM-U220 Technical Reference Guide1.5.2 Paper Roll SupplySupply method: Drop-in methodPaper roll end detection: Detect
1-10 General Information Rev. D1.5.2.1 Paper SpecificationsPaper feeding method: Friction feedPaper feed interval: Initial setting: Approximately 4
Rev. D General Information 1-11TM-U220 Technical Reference Guide1.5.2.2 Printable Area Printable area for 76mm width paperMaximum 200dots, 400 po
1-12 General Information Rev. D Printable area for 69.5mm width paperMaximum 180 dots, 360 positions (6.7) (5.8) 57 69.5 22.1 27 34.9 Cutting posi
Rev. D General Information 1-13TM-U220 Technical Reference Guide Printable area for 57.5mm width paper1.6 Other Specifications 1.6.1 EMI and Safet
Rev. D iTM-U220 Technical Reference GuideCAUTIONS❏ This document shall apply only to the product(s) identified herein.❏ No part of this document may b
1-14 General Information Rev. D1.6.1.2 AC Adapter C (packaged in ANK model)1.6.1.3 AC adapter (packaged in Multilingual model (PS-180))This unit m
Rev. D General Information 1-15TM-U220 Technical Reference Guide1.6.2 Reliability1.6.3 Environmental Conditions Operating temperature and humidity
1-16 General Information Rev. D1.6.4 InstallationInstall the printer horizontally as a basic position.The printer also must be installed so that it
Rev. D General Information 1-17TM-U220 Technical Reference Guide1.7 External Dimensions and Mass 1.7.1 External Dimensions and Mass(All the numeri
1-18 General Information Rev. D1.7.1.2 Overview (Type B)
Rev. D General Information 1-19TM-U220 Technical Reference Guide1.7.1.3 Overview (Type D)
1-20 General Information Rev. D
Rev. D System Planning 2-1TM-U220 Technical Reference GuideChapter 2System PlanningThis section provides you information for system planning.2.1 Co
2-2 System Planning Rev. D2.1.1.2 EPSON Advanced Printer Driver ComponentsInstaller recognizes PC environment in which the installation will be don
Rev. D System Planning 2-3TM-U220 Technical Reference Guide❏ Supported devices(For detailed information on which devices can be used, see the releas
ii Rev. DAbout This Manual Aim of the ManualThis manual was created to provide information on the TM-U220 printer for anyone who is developing hard
2-4 System Planning Rev. D❏ Power on notice function (recovering automatically to the status before the power is turned off when turning on the powe
Rev. D System Planning 2-5TM-U220 Technical Reference Guide2.1.2.3 EPSON OPOS ADK Supported Environment❏ Supported interfaces• Serial, Parallel, U
2-6 System Planning Rev. D2.2 Connection Form and Cables 2.3 Serial Connection When the TM printer is connected to the host PC with a serial inter
Rev. D System Planning 2-7TM-U220 Technical Reference Guide2.3.1 Stand aloneBoth TM printer and customer display (DM-D) are connected to the host P
2-8 System Planning Rev. D2.3.3 Pass-through connectionsThe TM printer is connected to the customer display (DM-D) via a serial port, and the DM-D
Rev. D System Planning 2-9TM-U220 Technical Reference GuideNote:UB-U01II has bus-powered USB HUB. Therefore This USB model printer can’t be connecte
2-10 System Planning Rev. DTM printers are connected to a network via a hub using an Ethernet cable.Note:If the TM printer is connected to the host
Rev. D Setup 3-1TM-U220 Technical Reference GuideChapter 3Setup3.1 Part Name and Basic Operation3.1.1 Part name3.1.1.1 ConnectorsWARNING:Do not c
3-2 Setup Rev. DYou can connect up to four cables to the printer. They all connect to the connector panel (on the bottom rear of the printer), which
Rev. D Setup 3-3TM-U220 Technical Reference GuidePAPER OUTNote:The roll paper near-end sensor is available as an factory option. If the printer is n
Rev. D iiiTM-U220 Technical Reference GuideRelated Software and DocumentsRelated software and documentsSoftware/document name DescriptionTM-U220 User’
3-4 Setup Rev. D3.2 Setup FlowYou have to set up your printer to use it. And you can adjust some features by customizing them. This section describ
Rev. D Setup 3-5TM-U220 Technical Reference GuideNote:When you use OPOS (OCX driver from EPSON) or the Advanced Printer Driver, you need to install
3-6 Setup Rev. D3.3 Printer setup3.3.1 Installing or Replacing the Ribbon CassetteEPSON recommends the use of genuine EPSON ribbon cassettes. Ribb
Rev. D Setup 3-7TM-U220 Technical Reference Guide3.3.2 Installing the Roll PaperThe installing procedure is little different between Type A and Typ
3-8 Setup Rev. D3.3.2.1 Installing rhe Roll Paper for Type B, D1. Using scissors, cut the leading edge of the roll paper, as shown in the left figu
Rev. D Setup 3-9TM-U220 Technical Reference Guide3.3.2.2 Installing the Roll Paper for Type A1. Using scissors, cut the leading edge of the roll pa
3-10 Setup Rev. D4. Insert the roll paper, as shown in the left.Note:Note the direction the paper comes off the roll, as shown in followingWhen usin
Rev. D Setup 3-11TM-U220 Technical Reference Guide8. Close the unit, as shown in the left illustration.9. Insert the end of the bottom paper (journa
3-12 Setup Rev. DNote:Since the printer does not feed even if the roll paper cover is open when the printer is turned off, make sure not to pinch th
Rev. D Setup 3-13TM-U220 Technical Reference Guide3.3.3 Connecting the Power Supply UnitUse the power supply or equivalent for your printer as list
iv Rev. D
3-14 Setup Rev. D3. Plug the power supply cord into the connector shown below.Note:To remove the DC cable connector, make sure the power supply’s po
Rev. D Setup 3-15TM-U220 Technical Reference Guide3.4.2 Adjusting the DIP SwitchesThe printer has two sets of DIP switches. The function of the DIP
3-16 Setup Rev. DNote:See “Notes for DIP switch 2-1” (page 3-17) about the DIP SW 2-1 setting.When you use serial interface model with 1200bps, 2400
Rev. D Setup 3-17TM-U220 Technical Reference Guide3.4.2.2 Notes for DIP switch 2-1The DIP switch 2-1 defines the print columns as listed in the fol
3-18 Setup Rev. DNote:Msw 2-3:The memory switch Msw 2-3 affects the Simplified Chinese model only.Note:Msw 8-5:When Off is selected, a bit of the &q
Rev. D Setup 3-19TM-U220 Technical Reference GuideNote:These setting can be set by “Memory switch setup mode.“ See “Memory Switch Setup Mode” on pag
3-20 Setup Rev. D3.4.4.1 Starting the memory switch setup modeUse the following procedure to start the memory switch setup mode.1. Open the roll pa
Rev. D Setup 3-21TM-U220 Technical Reference Guide3.4.4.3 Operating procedureThe procedures used for this process are described below.Entering Memo
3-22 Setup Rev. DSelecting individual settings ❏ Basic serial interface settingTo select transmission conditions, first choose “Serial interface set
Rev. D Setup 3-23TM-U220 Technical Reference Guide❏ Receive buffer full release conditionPress the FEED button the number of times required to selec
Rev. D vTM-U220 Technical Reference GuideSafety PrecautionsEMC and Safety Standards Applied Product Name: TM-U220A / TM-U220B / TM-U220DModel Name: M1
3-24 Setup Rev. D3.4.5 Adjusting Roll paper widthThe TM-U220 accommodates 76 mm {3"},69.5 mm {2.74"}, 57.5 mm {2.26"} wide paper rol
Rev. D Setup 3-25TM-U220 Technical Reference Guide5. Tighten the spacer with two screws included with the guide. (See figure above.)6. Set the memor
3-26 Setup Rev. D3.4.7 Select Autocutter actionThe autocutter action on the TM-U220 can be either “partial cut“ or “full cut.“ The procedure to cha
Rev. D Setup 3-27TM-U220 Technical Reference Guide4. Loosen the screw as indicated in following figure.5. Lift the top of the cutter unit upward tow
3-28 Setup Rev. D6. When you select partial cut (default), you have to adjust the dowel to the right, as shown. When you select full cut, you have t
Rev. D Setup 3-29TM-U220 Technical Reference Guide3.4.8.1 Serial Interface modelBefore connecting any of the cables, make sure that both the printe
3-30 Setup Rev. DNote: Hooking the USB cable through the locking wire saddle, as shown in the figure below, will prevent the cable from coming unplu
Rev. D Setup 3-31TM-U220 Technical Reference Guide3.4.8.4 Ethernet interfaceThe following view shows the part names of the UB-E01.Before connecting
3-32 Setup Rev. D3.4.8.5 Connecting a Drawer CAUTION:Be sure to connect a drawer that meets printer specifications. Connecting a drawer of the wron
Rev. D Setup 3-33TM-U220 Technical Reference GuideOutline of install and Setup procedure is as follows.START1. Installation OPOS ADK(Execute the Set
vi Rev. DFCC Compliance Statement For American UsersThis equipment has been tested and found to comply with the limits for a Class A digital device
3-34 Setup Rev. D1. Installation.Execute the Setup.exe in DISK1. and continue to installation by wizard.2.2. Device communication test by executing
Rev. D Setup 3-35TM-U220 Technical Reference Guide2. Set up the device and environment.1. Set the device setting by using SetupPOS utility.• Select
3-36 Setup Rev. D3.5.2 Advanced Printer Driver (APD) 3.5.2.1 Installing and Setting UpWhen you install and set up the APD, please refer to the “EP
Rev. D Setup 3-37TM-U220 Technical Reference Guide1. Install EPSON Advanced Printer DriverExecute the installer “ADT###e.exe,“ and select modules wh
3-38 Setup Rev. DNote:You can use the printer with sample program (written in Microsoft Visual Basic, Visual C++). The sample program is provided se
Rev. D Troubleshooting 4-1TM-U220 Technical Reference GuideChapter 4TroubleshootingThis section describes general troubleshooting.4.1 LED Blinking
4-2 Troubleshooting Rev. D4.1.1.2 Recoverable ErrorsWhen a recoverable error occurs, after the cause of the error is removed, the printer can recov
Rev. D Troubleshooting 4-3TM-U220 Technical Reference Guide4.2 Removing a Paper JamCAUTION:Be sure not to touch the manual cutter. Otherwise your f
4-4 Troubleshooting Rev. D2. Turn off the printer, and close the roll paper cover, and turn it back on. Then the cutter blade returns to the normal
Rev. D Troubleshooting 4-5TM-U220 Technical Reference GuideNote:*Multilingual means the printer model that can print any one of the following: Japan
Rev. D viiTM-U220 Technical Reference GuideSafety PrecautionsThis section presents important information to ensure safe and effective use of this prod
4-6 Troubleshooting Rev. D Result of SELF-TEST and printer model SELF-TEST Resident Character AlphanumericAlphanumeric model...Japanese model.
Rev. D Troubleshooting 4-7TM-U220 Technical Reference Guide4.5 Printer prints “?“ or Incorrect Data With Serial InterfaceIf one of the following er
4-8 Troubleshooting Rev. D4. Run any software program that sends data to the printer. The printer prints “Hexadecimal Dump” and then all the codes i
Rev. D Application Development Information 5-1TM-U220 Technical Reference GuideChapter 5Application Development InformationThis section contains usa
5-2 Application Development Information Rev. D5.1.2 OPOSNoteThis section describes the summary of status handling. Refer to “OPOS ADK Application D
Rev. D Application Development Information 5-3TM-U220 Technical Reference Guidemethod, change the FlagWhenIdle property to TRUE. When all data has f
5-4 Application Development Information Rev. D5.2 Cash Drawer Control5.2.1 Advanced Printer Driver5.2.1.1 Drawer OpenWhen you control a drawer wh
Rev. D Application Development Information 5-5TM-U220 Technical Reference Guide5.2.1.2 Checking Drawer StatusYou can get drawer status by using Sta
5-6 Application Development Information Rev. DBelow are examples of programs that use events to check if the drawer has been opened or closed.5.2.3
Rev. D Application Development Information 5-7TM-U220 Technical Reference Guide2. User NV memoryThere is free area in the NV memory that the user ca
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