Epson XP-710 Betriebsanweisung PDF herunterladen (Seite 195)

Troubleshooting for Faxing

Cannot send and receive fax

❏ Make sure the phone cable is connected correctly and check that the phone line works. You can check the line

status by using the Check Fax Connection function.

& “Connecting to a Phone Line” on page 93

❏ If the fax could not be sent, make sure that the recipient’s fax machine is turned on and working.

❏ If this product is not connected to a phone and you want to receive faxes automatically, make sure you turn on auto

answer.

& “Receiving Faxes” on page 105

❏ If you connected the product to a DSL phone line, you must install a DSL filter on the line otherwise you cannot

fax. Contact your DSL provider for the necessary filter.

❏ If you connected this product to a PBX (Private Branch Exchange) phone line or a Terminal Adapter, change the

Line Type setting to PBX.

& “Setting the line type” on page 96

If you still cannot send a fax, change the Dial Tone Detection setting to Off. However, doing so may drop the first

digit of a fax number and send the fax to the wrong number.

& “Setup Mode - Fax Settings” on page 129

❏ Transmission speed may be the cause of the problem. Lower the Fax speed setting. If sending a fax to a specific

recipient in the Contacts list often fails, set a lower fax speed for that recipient in the Speed Dial Setup menu.

& “Setup Mode - Fax Settings” on page 129

❏ Make sure that ECM is turned on. Color faxes cannot be sent and received when ECM is off.

& “Setup Mode - Fax Settings” on page 129

❏ Try the following if you cannot send or receive faxes because the memory is full.

- If your product is set to save received faxes in the Inbox, delete received faxes you have already seen or printed

from the Inbox.

- If your prod uct is set to save re ceived faxes on a c omput er or an external memory device, turn on the computer or

connect the device to save the faxes to the computer or device.

- If an error occurs because of a paper jam or expended ink cartridges when receiving a fax, clear the error and ask

the sender to send the fax again.

- Even if the memory is full, you can send a monochrome fax to a single recipient by enabling the Direct Send

option.

- Send your documents in several batches.

Quality problems (sending)

❏ Clean the scanner glass and Automatic Document Feeder (ADF).

& “Cleaning the exterior of the product” on page 156

❏ If the fax you sent was faint or not clear, change the Resolution or Contrast in the fax settings menu.

& “Fax Mode” on page 118

User’s Guide

Troubleshooting for Faxing

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Epson XP-710 Betriebsanweisung Seite 195