User’s GuideNPD4935-02 EN
Using Epson Connect ServiceUsing Epson Connect and other companies’ services, you can easily print directly from your smartphone, tablet PC orlaptop,
❏ If you cannot print text data, even when Text detection is set to On from the product, check that the PrintingLanguage is set to PS3.& “System A
Product InformationSystem RequirementsFor WindowsSystem PC InterfaceWindows 8 (32-bit, 64-bit), Windows 7 (32-bit, 64-bit), Vista (32-bit, 64-bit), XP
PaperNote:❏ Since the quality of any particular brand or type of paper may be changed by the manufacturer at any time,Epson cannot attest to the quali
Single sheets:Envelopes:Minimum marginMedia type Single sheets Envelopes (#10/DL/C6) Envelop (C4)A 3.0 mm (0.12 in.)3.0 mm (0.12 in.)*13.0 mm (0.12 in
Network interface specificationWi-Fi Standard:IEEE 802.11b/g/n*1Security: WEP (64/128bit)WPA-PSK (AES) *2WPA2-EnterpriseFrequency Band: 2.4 GHzCommuni
WF-5190 SeriesDimensionsStorageWidth: 461 mm (18.1 inches)Depth: 422 mm (16.6 inches)Height: 284mm (11.2 inches)Printing*Width: 461 mm (18.1 inches)De
Power consumption(with USB connection)PrintingApprox. 25 W (ISO/IEC24712)Ready modeApprox. 6.2 WSleep modeApprox. 2.3 WPower offApprox. 0.3 WNote:Chec
Low voltage directive 2006/95/ECEN60950-1EMC directive 2004/108/ECEN55022 Class BEN61000-3-2EN61000-3-3EN55024R&TTE directive 1999/5/ECEN300 328EN
Font InformationFont information for the WF-5190 Series only.Available fontsThe fonts provided with the printer are shown below, according to the Prin
Font NameMarigoldMonacoITC Mona Lisa RecutNew Century Schoolbook Roman, New Century Schoolbook Italic, New Century Schoolbook Bold, New Century School
Important InstructionsSafety InstructionsRead and follow these instructions to ensure safe use of this product. Make sure you keep this guide for futu
Font Name Family HP Equivalent Symbol SetRibbon 131 - Coronet *3Clarendon 701 - Clarendon Condensed *3Swiss 742 Medium, Bold, Italic, Bold Italic Univ
Bitmap FontFont Name Symbol SetLine Printer *9OCR/BarCode Bitmap FontFont Name Family Symbol SetOCR A - *10OCR B - *11Code39 9.37cpi, 4.68cpi *12EAN/U
Font Name Family HP Equivalent Symbol SetSwiss 721 SWM Medium, Bold, Italic, Bold Italic Arial *3Dutch 801 SWM Medium, Bold, Italic, Bold Italic Times
Note:Since most software handles fonts and symbols automatically, you will probably never need to adjust the printer’s settings.However, if you are wr
Symbol Set Name Attribute Font Classification*1 *2 *3 *4 *5 *6 *7 *8 *9 *10 *11 *12 *13Windows 3.1 Latin 2 9ENNN------ - - - -Pc1004 9JNNN------ - - -
Symbol Set Name Attribute Font Classification*1 *2 *3 *4 *5 *6 *7 *8 *9 *10 *11 *12 *13Hebrew7 0HN-----N------ISO 8859/8 Hebrew 7HN-----N------Hebrew8
Symbol Set Name Attribute Font Classification*1 *2 *3 *4 *5 *6 *7 *8 *9Legal 53NNN-----NISO 8859-2 Latin 2 78NNN-----NISO Spanish 83NNN------Roman-9 1
Symbol Set Name Attribute Font Classification*1 *2 *3 *4 *5 *6 *7 *8 *9PC-755 853NNN------Wingdings 18540 - - - -N----Symbol 621 - - -N-----ZapfDigbat
Where To Get HelpTechnical Support Web SiteIf you need further help, visit the Epson support website shown below. Select your country or region and go
Help for Users in EuropeCheck your Pan-European Warranty Document for information on how to contact Epson support.Help for Users in TaiwanContacts for
❏ Use only the type of power source indicated on the product’s label.❏ Avoid using outlets on the same circuit as photocopiers or air control systems
Telephone number Fax number Address07-5520918 07-5540926 1F., No.337, Minghua Rd., Gushan Dist., Kaohsiung City 804,Taiwan07-3222445 07-3218085 No.51,
Index22-Sided Printing...482-sided printing...
Incorrect characters...95InkBK printing...
contacting Epson...118diagnosing...
Using the product with a wireless connection❏ Do not use this product inside medical facilities or near medical equipment. Radio waves from this produ
Getting to Know Your ProductNote:The illustrations in this manual are from a similar product model. Although they may differ from your actual product,
b. Stopperc. Output tray extensiond. Output traye. Edge guidesf. Rear paper feedg. Feeder guarda. Ink cartridge slotsb. Front coverc. Print heada. USB
Guide to the Control PanelNote:❏ Control panel design varies depending on location.❏ Although the control panel design and what displayed on the LCD s
Icons DescriptionIndicates that a Wi-Fi network error has occurred or the product is searching for a connection.Indicates that a Wi-Fi connection has
Paper and Media HandlingIntroduction to Using, Loading, and Storing MediaYou can achieve good results with most types of plain paper. However, coated
Media Type SizeLoading capacity (sheets or height)Automatic2-sidedprintingPapercassette 1 orPapercassettePapercassette 2*1Rear paperfeedPlain Paper*2L
Copyright and TrademarksCopyright and TrademarksNo part of this publication may be reproduced, stored in a retrieval system, or transmitted in any for
Media Type SizeLoading capacity (sheets or height)Automatic2-sidedprintingPapercassette 1 orPapercassettePapercassette 2*1Rear paperfeedEpson Matte Pa
For this paper LCD paper typePreprinted paper *1PreprintedLetterhead*1LetterheadColored paper*1ColorRecycled paper*1RecycledEpson Bright White Ink Jet
For this paper Printer driver paper typeThick paper Thick-PaperEnvelopes EnvelopeNote:The availability of special media varies by location. For the la
Note:When using Legal-size paper, extend the paper cassette as shown in the illustration.CSlide the edge guide to adjust to the paper size you will us
ESlide the edge guides to the edges of the paper.Note:❏ For plain paper, do not load paper above the H arrow mark inside the edge guide.For Epson spec
Note:❏ Leave enough space in front of the product for the paper to be fully ejected.❏ Do not remove or insert the paper cassette while the product is
DLoad paper with the printable side up, at the center of the rear paper feed.Note:❏ The printable side is often whiter or brighter than the other side
Note for paper with binding holes:You can use pre-punched paper with binding holes on one of the long edges. Do not load the paper with the bindinghol
PrintingPrinting from Your ComputerPrinter Driver and Status MonitorThe printer driver lets you choose from a wide variety of settings to get the best
❏ Windows 7 and Server 2008 R2:Click the start button, select Devices and Printers. Then right-click the product and select Printingpreferences.❏ Wind
Clarendon, Helvetica, New Century Schoolbook, Optima, Palatino, Stempel Garamond, Times and Univers areregistered trademarks of Heidelberger Druckmasc
Dialog Box How to Access ItPage SetupClick Page Setup on the File menu of your application.Note:Depending on your application, the Page Setup menu may
BAccess the printer settings.& “Accessing the printer driver for Windows” on page 28CClick the Main tab.DSelect the appropriate Paper Source setti
HSelect the appropriate Quality setting.Note:If you are printing high-density data on plain paper, letterhead, or preprinted paper, select Standard-Vi
CSelect the product you are using as the Printer setting.Note:Depending on your application, you may not be able to select some of the items in this d
JClick Print to start printing.Canceling printingIf you need to cancel printing, follow the instructions in the appropriate section below.Using the pr
CClick the Delete button to cancel the print job.For Mac OS X 10.8:Click the button to cancel the print job.Other OptionsProduct presets (For Windows
2-sided printingUse the printer driver to print on both sides of the paper.Note:❏ This feature may not be available at some settings.❏ The loading cap
Product settings for WindowsAAccess the printer settings.& “Accessing the printer driver for Windows” on page 28BSelect the appropriate 2-Sided Pr
Fit to page printingLets you automatically enlarge or reduce the size of your document to fit the paper size selected in the printer driver.Note:This
Pages per Sheet printingLets you use the printer driver to print two or four pages on a single sheet of paper.Note:This feature may not be available a
THIS SOFTWARE IS PROVIDED BY KALLE KAUKONEN AND CONTRIBUTORS ''AS IS'' AND ANY EXPRESSOR IMPLIED WARRANTIES, INCLUDING, BUT NOT LI
Anti-Copy Pattern printing (for Windows Only)This function allows you to print a document as a copy-protected document. When you try to copy a copy-pr
Watermark printing (For Windows Only)This function allows you to print a text-based or image-based watermark on your document.Note:This feature may no
Header/Footer printing (For Windows Only) This function allows you to print user name, computer name, date, time, or collate number, at the top or bot
DMake the necessary settings.EClick OK to close the printer settings screen and send the print job.FGo to the printer, and access Menu > Confidenti
BWindows 8, 7, Server 2008, and Server 2012:Right-click on the product, or press and hold the product, select Printer properties, Optional Settings, a
Menu List of Control PanelThe table below shows the functions and settings available from the Menu on the control panel. See the followingsection for
System Administration SettingsThe administrator can lock the control panel to prevent unintended changes from being made. To lock the controlpanel, se
Menu Settings and DescriptionCommon Settings Sleep Timer Specify the length of the time until the LCD panel turns black.Power Off Timer Specify the le
Menu Settings and DescriptionUniversal Print Settings Top Offset Adjusts the top or left margin of the page.Left OffsetTop Offset in Back Adjusts th
Menu Settings and DescriptionPCL Menu Font Source Select the default font source.Font Number Select the default font number for thedefault font source
ContentsCopyright and TrademarksCopyright and Trademarks... 2IntroductionWhere to Find Information... 8Available Featu
Menu Settings and DescriptionPS3 Menu Error SheetSelect On to print out an error sheetwhen an error occurs in the PS3 modeor when the PDF file you tri
Ink Cartridge and Consumable InformationInk CartridgesProduct Icon Black Cyan Magenta YellowWF-5110*WF-5190*Tower of Pisa79/79XL/T7891 79/79XL/T7892 7
Replacing Ink CartridgesInk Cartridge Safety Instructions, Precautions, andSpecificationsSafety instructionsObserve the following when handling the in
❏ Do not move the print head by hand; otherwise, you may damage the printer.❏ This printer uses ink cartridges equipped with a green chip that monitor
Checking the Ink Cartridge StatusFor WindowsNote:When an ink cartridge is running low, the Low Ink Reminder screen automatically appears. You can also
❏ Open the printer driver, click the Maintenance tab, then click the EPSON Status Monitor 3 button. A graphicdisplays the ink cartridge status.Note:❏
BClick the EPSON Status Monitor icon. The EPSON Status Monitor appears.Note:❏ The graphic displays the ink cartridge status when EPSON Status Monitor
Temporary Printing with Black Ink When Color InkCartridges are ExpendedWhen color ink is expended and black ink still remains, you can continue printi
AWhen EPSON Status Monitor 3 tells you to cancel your print job, click Cancel or Cancel Print to cancel yourprint job.Note:If the error stating that a
HPrint your file.IEPSON Status Monitor 3 is displayed on your computer screen again. Click Print in Black to print with blackink.For Mac OS XFollow th
Maintaining Your Product and SoftwareInstalling Option... 64Paper Cassette Unit... 64Checking the Print Head
BOpen System Preferences, click Print & Scan (Mac OS X 10.8 or 10.7) or Print & Fax (Mac OS X 10.6 or 10.5),and select the product from the Pr
The window below appears when black ink runs low and there is more color ink than black ink. It appears only whenplain papers is selected as the paper
BPush the ink cartridge that you want to replace and then grip the handle of the cartridge to pull it out of theprinter. Dispose of the used cartridge
DShake the ink cartridge for 5 seconds 15 times horizontally in approximately 10 cm movements as shown in thefollowing illustration.EPlace the ink car
Maintaining Your Product and SoftwareInstalling OptionPaper Cassette UnitInstalling the paper cassette unitFollow the steps below to install the paper
DReconnect all the interface cables and the power cord.EPlug the product’s power cord into an electrical outlet.FTurn on the product.Enabling the opti
AMake sure that no warnings or errors are indicated in the control panel.BMake sure that A4-size paper is loaded in the paper cassette.CRight-click th
FBelow are two sample nozzle check patterns.Compare the quality of the printed check page with the sample shown below. If there are no print qualitypr
Using the Head Cleaning utility for WindowsFollow the steps below to clean the print head using the Head Cleaning utility.AMake sure that no warnings
Aligning the Print HeadIf you notice a misalignment of vertical lines or horizontal banding, you may be able to solve this problem by using thePrint H
Product InformationSystem Requirements... 101For Windows... 101For Mac OS X... 101Techni
Using the control panelFollow the steps below to align the print head using the product control panel.AMake sure that no warnings or errors are indica
Making Network Service SettingsYou can make network service settings such as Epson Connect, AirPrint, or Google Cloud Print using a Web browseron your
Sharing the Product for PrintingYou can setup the printer so that other computers on the network can share it.The computer connected directly to the p
CEnter Menu from the Home screen.DSelect Maintenance, Paper Guide Cleaning, and then follow the instructions on the control panel.Note:If your printou
AConfirm that the product is not draining the ink.BRemove the replacement maintenance box from the package.Note:Do not touch the green chip on the sid
FInsert the new maintenance box into place as far as it will go.GPush the button on either side of the rear unit at the same time, and then reattach t
ERemove all paper from the paper cassette and re-insert the cassette into the product.FRepack the product in its box, using the protective materials t
Installing the softwareInsert the product software disk that came with your product and select the software you want to install on the SoftwareSelect
AMake sure that the printer is turned off. Insert the printer Software Disc into your CD/DVD drive.Note:If your computer does not have a CD/DVD drive,
For the network interfaceNote:❏ Set the network settings before installing the printer driver. Refer to the Network Guide for details.❏ Turn off all v
IntroductionWhere to Find InformationThe latest version of the following manuals are available on the Epson support website.http://www.epson.eu/Suppor
KFollow the on-screen instructions for the rest of the installation.LWhen installation is done, click Finish.Installing the PostScript printer driver
Epson Universal P6 Printer Driver is the universal PCL6 compatible print driver that has the following features:❏ It supports the basic print function
ATurn off the product.BDisconnect the product’s interface cable from your computer.CDo one of the following.Windows 8 and server 2012: Select Desktop,
For Mac OS XNote:❏ To uninstall your software you need to download the Uninstaller.Access the site at:http://www.epson.comNext, select the support sec
Error IndicatorsError Messages on the Control PanelThis section describes the meaning of messages displayed on the LCD screen.Messages SolutionsPaper
Troubleshooting for PrintingDiagnosing the ProblemTroubleshooting product problems is best handled in two steps: first diagnose the problem, then appl
Checking product statusIf a problem occurs while printing, an error message will appear in the status monitor window.When you need to replace an ink c
❏ Current Status: If the ink is low/expended or the maintenance box is nearly full/full, the How to button appears in the EPSONStatus Monitor 3 window
You can also use this utility to check the ink cartridge status before printing. EPSON Status Monitor displays the inkcartridge status at the time it
Removing jammed paper from the rear unitAPush the buttons on either side of the rear unit at the same time, and then pull the unit out.BCarefully remo
!Cautionmust be followed carefully to avoid bodily injury.cImportantmust be observed to avoid damage to your equipment.Notecontain useful tips and res
Removing jammed paper from the front cover and the output trayAOpen the front cover.BRemove all of the paper inside, including any torn pieces.CClose
BCarefully remove any paper jammed inside the printer.CReload the paper into the paper cassette.& “Loading Paper into the Paper Cassette” on page
Reprinting after a paper jam (for Windows only)After you cancel the print job because of a paper jam, you can reprint it without reprinting pages that
& “Horizontal banding” on page 93 & “Vertical banding or misalignment” onpage 93& “Incorrect or missing colors” on page 94& “Blurry or
❏ For Windows, clear the High Speed check box from the More Options window in your printer driver. See theonline help for details.For Mac OS X, select
❏ Do not touch or allow anything to come into contact with the printed side of paper with a shiny finish. To handleyour prints, follow the instruction
❏ Check the margin settings in your application. Make sure that the margins are within the printable area of thepage.& “Printable area” on page 10
❏ Clean the interior of the product by using the Paper Guide Cleaning function.& “Cleaning the interior of the product” on page 72❏ Uninstall the
❏ Paper is not jammed inside the product. If it is, remove the jammed paper.& “Paper Jams” on page 88❏ The ink cartridges are not expended. If a c
The Product Does Not PrintAll lights are off❏ Press the P button to make sure the product is on.❏ Make sure that the power cord is securely plugged in
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