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Technical Reference Guide
Describes features and general specifications for the product.
Describes setup and installation of the product and peripherals.
Describes how to control the printer and necessary information
when you develop applications.
Describes how to handle the product.
Describes to administrator for necessary information to administer
TM-C3400 in the system such as distributing driver or installing
new printer or replacing the printer.
M00008300
Rev.A
Setup
Application Development Information
Handling
Product Overview
Maintenance of the TM-C3400
Seitenansicht 0
1 2 3 4 5 6 ... 229 230

Inhaltsverzeichnis

Seite 1 - Technical Reference Guide

Technical Reference GuideDescribes features and general specifications for the product.Describes setup and installation of the product and peripherals

Seite 2 - Copyright

10Setup ...59 When You Use This Printer for the First Time.

Seite 3

100Setting the Printer DriverThe following functions can be set on the printer driver.Printer setting•Missing Dot Operation Settings•Notification Sett

Seite 4 - For Safety

Chapter 2 Setup10124The [Missing Dot Operation Settings] window is displayed. Select [Missing Dot Operation Settings] and click [Next].5Select the s

Seite 5 - Warnings

102Void image registrationSpecifies the print image on High Reliability Mode (Void Image Print) when dots are missing. The default void printing is al

Seite 6 - Restriction of Use

Chapter 2 Setup10325Click [Browse] to select the image to print. Click [Register] to register the image to print.Click [Cancel] to terminate without

Seite 7 - About this Manual

104Void image test printPerform a test print of the image to print when dot missing occurs in the High Reliability Mode (Void Image Print).1Turn the p

Seite 8

Chapter 2 Setup10526Click [OK] to finish the test print.

Seite 9 - Contents

106Notification SettingsSets following notification setting.• Beep Notification Setting at an Error Selects beep notification (sounds buzzer or not) w

Seite 10

Chapter 2 Setup10725Select notification setting, and click [OK].Click [Cancel] to terminate without performing the [Notification Settings].6Setting

Seite 11

108Media Loading SettingsSets paper feed movement to the print starting position when turning the printer power on or the roll paper cover is closed.

Seite 12

Chapter 2 Setup10924The [Media Loading Method Settings] window is displayed. Select your choice and click [Next].5Sets paper feed to the print start

Seite 13 - Product Overview

11 Printer Driver and Utility Function List... 131Network Setting of the P

Seite 14 - Epson ecology label

110Media Position DetectionThe following 3 types of media position detection is set on this printer. This is set from [Media Position Detection] on [M

Seite 15 - Product Configuration

Chapter 2 Setup1112√: Used, —: Not UsedFan-fold MediaBlack Mark Receipt—-√—Black Mark Die-cut Label—√—√Black Mark Receipt(Wrist Band)——√—Paper typ

Seite 16 - Parts Name and Function

112Panel Button SettingsEnable/disable the panel buttons of this printer. The setting can be made for the following buttons.• Feed Button•Cut ButtonFo

Seite 17 - Connector (lower rear)

Chapter 2 Setup11325Select Enable/Disable the panel button, and click [OK].Click [Cancel] to terminate without performing the [Panel Button Settings

Seite 18 - Power Switch Cover

114Setting EPSON Status Monitor 3The following is available when EPSON Status Monitor 3 is enabled.•The printer window is automatically displayed duri

Seite 19 - ERROR (error) LED: Red

Chapter 2 Setup1152Enable or disable setting of EPSON Status Monitor 3EPSON Status Monitor 3 is disabled by default. Follow the steps below to enabl

Seite 20 - Paper ejection tray

116Error display setting for EPSON Status Monitor 3Follow the steps below to make setting of error display for EPSON Status Monitor 3.1Turn the printe

Seite 21 - Status/Error Indications

Chapter 2 Setup1172Displaying the iconKeeps icon on the task tray so that user can check as needed. The icon is not displayed when default setting.

Seite 22 - / : Li

118Setting the Post-Printing MovementsThe following post-printing movement can be set on this printer. Sets from [Settings For Handing Paper After Pri

Seite 23 - Print without Missing Dots

Chapter 2 Setup1192Setting [Settings For Handing Paper After Print] depending on the paper type and paper cuttingSets “post-printing movements” depe

Seite 24

12Maintenance of the TM-C3400...199 Necessary Information for an Administrator of the Printer ...

Seite 25

120√: Used, —: Not UsedFan-fold MediaBlack Mark ReceiptCuts automatically√———Black Mark Die-cut LabelCuts automatically√———Peels the label by user Bac

Seite 26 - Product Specifications

Chapter 2 Setup1212For Ethernet Interface Model and shared printerFor Ethernet Interface Model and shared printer, the printing is performed from an

Seite 27

122*If the printing is performed when the user is peeling the label, paper is suddenly fed backward and drawn into the printer, and may cause paper ja

Seite 28 - Printing Specifications

Chapter 3 Application Development Information1233Application Development InformationThis chapter describes how to control the printer and gives info

Seite 29 - Paper Specifications

124Sample ProgramRefer to TM-C3400 sample program to develop the application using this printer.❏ Conditions to using TM-C3400 sample program•Use Die-

Seite 30 - This is continuous paper

Chapter 3 Application Development Information1253BasicStep 5 Notifying the printer status from the printer to the applicationWhen the condition of

Seite 31 - Black Mark Receipt

126EpsonNet SDKEpsonNet SDK is the API for the Epson network printer, and also supported by this printer.The network setting is checked but setting ca

Seite 32

Chapter 3 Application Development Information1273Setting ProcedureWhen the EpsonNet SDK has already been installed, uninstall it first. Follow the s

Seite 33 - Full-page Label

128Utilities and ManualsThe several kinds of utilities and manuals other than the printer driver are available for this printer.Easy SetupThis utility

Seite 34 - Die-cut Label

Chapter 3 Application Development Information1293Printer SettingThis is to change settings at one time for several printer drivers in the network. F

Seite 35

Chapter 1 Product Overview131Product OverviewThis chapter describes features and specifications of the product.FeaturesThe TM-C3400 is a 3-color ink

Seite 36

130DownloadDrivers, utilities, and manuals can be downloaded from one of the following URLs.For customers in North America, go to the following web si

Seite 37 - Black Mark Die-cut Label

Chapter 3 Application Development Information1313Printer Driver and Utility Function ListPrinter Driver UtilityEasy setupDriverInstall Package[Drive

Seite 38

132Network Setting of the PrinterReferring the setting valueDriver UtilityEasy setupDriverInstall Package[Driver Utilities] tab[Maintenance And Utilit

Seite 39

Chapter 3 Application Development Information1333Setting valueEpsonNet Web Config can not be used for the printer with default condition since IP ad

Seite 40

134TCP/IP Bonjour Use BonjourX X√ √Bonjour NameX X√ √Bonjour Printer NameX X√ √UPnP Enable universal plug and play function√ √ √ √Device name√ √ √ √Lo

Seite 41

Chapter 3 Application Development Information1353Timeout Basic LPR√ √ √ √RAW (Port9100)√ √ √ √Administrator settingUser recogni-tionUser recognition

Seite 42 - Wrist band

136Setting the PrinterSetting ItemDriverPrinter UtilityPrinter SettingSettingAcquiringSettingAcquiringPrint Head AlignmentBi-directional printing posi

Seite 43 - Receipt / Roll paper

Chapter 3 Application Development Information1373Acquiring Printer StatusEPSON Status Monitor 3EpsonNet Web ConfigEpsonNet Simple ViewerEpsonNet SDK

Seite 44 - Full-page Label / Roll paper

138Warning It is the time to replace the ink cartridge.X X√Maintenance requirement is near.X X√Disposal ink overflow is near.X X√CleaningX X√Factory d

Seite 45 - Die-cut Label / Roll paper

Chapter 3 Application Development Information1393Application Specification to DevelopThis section describes specifications to develop printing appli

Seite 46

14Reliability•Pigment ink for excellent light-fastness and water-resistance.•High reliability system to prevent missing dots with auto nozzle check sy

Seite 48

Chapter 4 Handling1414HandlingThis chapter describes basic handling of the printer.Replacing the Ink CartridgePrinting can not be made if any of the

Seite 49

1423Pull out the empty ink cartridge to remove it.4Shake new ink cartridge package 4 or 5 times before opening it and take out the ink cartridge from

Seite 50 - Ink Cartridge

Chapter 4 Handling1434Replacing the PaperReplaces the paper. The method to replace the paper is different depending on the type of the paper.Replaci

Seite 51 - Electrical Characteristics

1442Load the roll paper with the printing side up while pulling it a little.3Close the roll paper cover while aligning the roll paper with the paper e

Seite 52

Chapter 4 Handling1454Replacing the Fanfold Paper1Open the fanfold paper cover.2Remove the remaining paper.3Turn the power on.

Seite 53 - Environmental Conditions

1464Insert the paper with the printing side up until it is automatically drawn in (approximately 100 mm).The fanfold paper is automatically fed.5Place

Seite 54 - External Dimensions

Chapter 4 Handling14746Close the fanfold paper cover.This is the end of replacing the fanfold paper.

Seite 55 - Power Supply Unit (PS-180)

148Ejection Angle of Printed PaperMake sure paper is ejected straight from the paper ejection guides, as shown in the illustration. If paper is not ej

Seite 56 - Restrictions

Chapter 4 Handling1494Removing Jammed PaperFollow the steps below to remove the jammed paper when a paper jam error occurs.For Roll Paper1Turn the p

Seite 57 - Printing

Chapter 1 Product Overview151Product ConfigurationInterface•USB interface model (USB 2.0 high speed)•Ethernet interface model (100 Base-TX/10 Base-T

Seite 58

150For Fanfold Paper1Turn the power off.2Press down the release lever, and pull it to the front to open the roll paper cover.3Remove the jammed paper.

Seite 59 - Load a new ink cartridge

Chapter 4 Handling15144Open the fanfold paper cover.5Remove the fanfold paper.6Close the roll paper cover, and then load the paper. (See "Repla

Seite 60 - Flow of Setup

152How to Use the Printer DriverThe printer driver allows you to change the print settings and also provides some utilities such as checking the print

Seite 61 - Installing the Printer

Chapter 4 Handling1534Registering User Defined MediaIf the paper size to use is not in Media Layout, register the user defined media.The registered

Seite 62 - Connecting the AC Cable

154Favorite Setting[Favorite Setting] is the function to administer print setting of the printer driver into one.The setting from [Main] and [Page Lay

Seite 63

Chapter 4 Handling1554Features•When printing from application, the print setting registered on [Favorite Setting] can be selected as default setting

Seite 64

156Registering print setting on [Favorite Setting]1Set the printer driver depending on paper to print.Set settings on [Main] and [Page Layout] tab. Se

Seite 65 - For USB Interface Model

Chapter 4 Handling1574•Default Settings: The default setting when installing the printer driver.•Current Settings: The contents set on [Main] and [P

Seite 66 - For Ethernet Interface Model

158Barcode PrintingThe printer driver has the built-in barcode font. Barcode printing is available if the barcode is not created on the application si

Seite 67 - Installing the Driver

Chapter 4 Handling1594•Type: Select a barcode type from the following. The displayed items are changed accordingly.•Rotation Settings: Select a set

Seite 68 - Click [Exit]

16Parts Name and FunctionFrontControl panelRoll paper coverPower switchPaper ejection tableInk cartridge coverRelease leverPaper ejection guidePaper e

Seite 69

160•Module: Sets the thin element width in dots.- : Not supportedSymbol CategoryPrint QualityRota-tionSettings (*1)Adjust Bar WidthUpper Line: Minimum

Seite 70

Chapter 4 Handling1614*1 : The values for the Rotation Settings in the table are those when [Orientation] in [Page Layout] tab is se to “Portrait.”

Seite 71

162Specifying the barcode dataSpecify the barcode data by referring to the following descriptions.About the composite symbol:The composite component t

Seite 72

Chapter 4 Handling1634❏ Composite (differences from Normal)•For data of 8 digits, the 8th digit is ignored, and a check digit is automatically added

Seite 73 - Click [Finish]

164Code93❏ Specify the data of 1 to 255 digits.❏ A start code, 2 check digits, stop code is automatically added.❏ A character () that indicates a sta

Seite 74 - Setting the DIP Switches

Chapter 4 Handling1654❏ The HRI characters of the special character are described as below.GS1-128❏ Specify the data of 2 to 255 digits.❏ ‘()’ is

Seite 75 - Function of the DIP Switches

166GS1-128M❏ Specify the data of 38 to 66 digits.❏ ‘()’ is the delimiter for the application identifiers. (printed as the HRI character, but not e

Seite 76 - Loading/Replacing the Paper

Chapter 4 Handling1674GS1 DataBar Omnidirectional/GS1 DataBar Truncated/GS1 DataBar Limited❏ The first application identifier ‘01’ is not included i

Seite 77 - 1. Removing the paper

168GS1 DataBar Expanded❏ Specify the data of 2 to 255 digits.❏ ‘()’ is the delimiter for the application identifiers. (printed as the HRI character

Seite 78 - Remove the remaining paper

Chapter 4 Handling1694Printing the barcode in cyan onlyWhen the printed barcode is difficult to read, make settings to print it in cyan only.1Select

Seite 79

Chapter 1 Product Overview171BackConnector (lower rear)USB Interface ModelEthernet Interface ModelFanfold paper Fanfold paper Paper feed Power conne

Seite 80 - Close the roll paper cover

1702D Symbol Font SettingsThe printer driver has the built-in 2D symbol font. 2D symbol printing is available if the 2D symbol is not created on the a

Seite 81 - Unlock the roll paper guide

Chapter 4 Handling1714•Composite: Turn on the check box to print the 2D symbol with a composite sym-bol.•Use a Quiet Zone: Leaves a blank margin aro

Seite 82 - Lock the roll paper guide

172•AztecCode∗Type: Select a mode for AztecCode.∗Number of Layers: Select the number of layers for AztecCode. [Minimize]: Optimize the minimum number

Seite 83

Chapter 4 Handling1734❏ The following table shows the recommended value for the 2D symbol module.•Recommended value for setting the barcode/2D symbo

Seite 84

174•Recommended value for setting the barcode/2D symbol font (2D symbol of matrix type)- : Not supported.*1 : Whether paper feed is performed during p

Seite 85

Chapter 4 Handling1754Specifying the 2D symbol dataSee the following description to specify the 2D symbol data.PDF417❏ Calculated automatically when

Seite 86

176AztecCode❏ Supports the full range mode and the compact mode.DataMatrix❏ Supports the square of the ECC200 version.Printing methodSpecify the selec

Seite 87

Chapter 4 Handling1774Barcode and 2D Symbol Font Printing on .NET EnvironmentSince .NET Framework supports only True Type font and Open Type font, t

Seite 88 - Remove the paper left

178Printing barcode and 2D symbol Sets specified number of point, language of the replaced True Type font by barcode and 2D symbol font to the print d

Seite 89

Chapter 4 Handling1794Functions of the Printer DriverThe printer driver has “Main”, “Page Layout”, “Driver Utilities” and “Maintenance And Utilities

Seite 90

18Power Switch•When DIP switch 1 is OFF, the power is turned on after the POWER button has been pressed for 3 seconds.•When DIP switch 1 is ON, the pr

Seite 91

180[Page Layout] tabFavoriteSelects one of the registered print settings from the list. This is the default setting when printing. Changes to setting

Seite 92

Chapter 4 Handling1814[Driver Utilities] tabEPSON Status Monitor 3The EPSON Status Monitor 3 window is displayed and the current printer status, ink

Seite 93 - Lock the fanfold paper guide

182[Maintenance And Utilities] tabMake the following settings to the printer.Missing Dot OperationChanges settings of operation, registration of inval

Seite 94

Chapter 4 Handling1834Media position detectionChanges the media position detection setting based on the type of paper.Media Loading SettingsChanges

Seite 95

184Uninstalling the Printer DriverFollow the steps below to uninstall the printer driver.1Finish other operations on the computer.2Open [Uninstall a p

Seite 96

Chapter 4 Handling18545Check [EPSON Network Utility] in the [Utilities] tab.6Click [OK].7The uninstallation confirmation screen is displayed. Click

Seite 97 - Lock the paper ejection tray

1869If you have set the TM-C3400 as the usual printer, another printer becomes the usual printer and is displayed after uninstalltion. Click [OK].10“U

Seite 98 - Set DIP switch1 to ON

Chapter 4 Handling1874Setting Check ModesBesides the ordinary print mode, the printer has the self-test mode and allows you to print the status shee

Seite 99

188Status Sheet Printing (Ethernet interface model only)Network setting can be checked by printing the status sheet for the Ethernet interface model.F

Seite 100 - Setting the Printer Driver

Chapter 4 Handling1894Head CleaningThe auto nozzle check function is installed to the printer, and the head is automatically cleaned in the normal o

Seite 101 - Chapter 2 Setup

Chapter 1 Product Overview191ButtonFEED button• Feeds the paper continuously when media position detection is set to “No Detection”.∗ The paper is f

Seite 102 - Void image registration

190Nozzle CheckThe pattern is printed to check the nozzle status and evaluate the pattern for clogging.Follow the steps below to check nozzles.1Turn t

Seite 103

Chapter 4 Handling1914Cleaning the AutocutterAdhesive from labels may stick to the fixed blade of the autocutter, which may prevent the autocutter f

Seite 104 - Void image test print

192Changing the Interface for Ethernet ModelFor the Ethernet interface model, the Ethernet interface can be changed to the USB interface.For the USB i

Seite 105

Chapter 4 Handling19344Remove the short USB cable attached to the printer.5Connect the printer and the host computer with the USB cable.When changin

Seite 106 - Notification Settings

194Removing the AC AdapterThe AC adapter installed in the printer can be removed.Removing the AC Adapter1Disconnect the AC cable from the printer.2Pla

Seite 107 - Notification Setting at

Chapter 4 Handling1954Installing the AC Adapter1Place the printer with the bottom up.2Connect the connector of the AC adapter to the printer, and st

Seite 108 - Media Loading Settings

196Preparing for TransportFollow the steps below to transport the printer.1Turn the power off.2Confirm that POWER LED is off.3Remove the paper.4Pack

Seite 109

Chapter 4 Handling1974TroubleshootingLighting and Flashing the Error LEDRecover from the error as follows when Error LED is lightening and flashing.

Seite 111 - : Used, —: Not Used

Chapter 5 Maintenance of the TM-C34001995Maintenance of the TM-C3400This chapter describes the necessary information for an administrator of the TM-

Seite 112 - Panel Button Settings

2Cautions• No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanica

Seite 113 - Cut Button

20INK (ink) LED: Red•Flashes when the ink is low or waste ink in the ink cartridge is nearly full.•Lights when it is time to replace the ink cartridge

Seite 114 - Icon on task tray

200Necessary Information for an Administrator of the PrinterThis section describes the n ecessary information for the administrator of the printer.Pri

Seite 115 - Turn the printer on

Chapter 5 Maintenance of the TM-C34002015Destination for the Printer Driver SettingFollowing printer driver settings can be saved in a file.GeneralP

Seite 116

202Printer SettingMake a printer setting in the following cases.•When a new printer is installed•When the paper type is changed The media position det

Seite 117 - Displaying the icon

Chapter 5 Maintenance of the TM-C34002035Setting items of the printer driver and the Printer SettingItems that can be set by both the printer driver

Seite 118

204Installing Multiple Printer Drivers in One Client ComputerWhen installing multiple printer drivers in one client computer, there are separate setti

Seite 119

Chapter 5 Maintenance of the TM-C34002055Adding a printer driver using the install packageWhen adding a printer driver using the install package cre

Seite 120

2063. Install the install package for printer driver B.The “Favorite Setting“list in the install package is for User Definition B; therefore, the sett

Seite 121

Chapter 5 Maintenance of the TM-C34002075Creating the install packageThe following steps are recommended to create the install package.1Register all

Seite 122

208Using One Network Printer with Multiple Client ComputersTo use one network printer with multiple client computers, create an Install Package for th

Seite 123 - Printer Driver

Chapter 5 Maintenance of the TM-C34002095Distributing the Printer Driver and Setting the PrinterThis section describes how to distribute the printer

Seite 124 - Sample Program

Chapter 1 Product Overview211Status/Error IndicationsThe printer status is displayed with combination of lighting and flashing of LED’s. When an err

Seite 125

210Preparation for the AdministratorThe following things must be prepared by an administrator.❏ TM-C3400 Printer Driver• Necessary to create the insta

Seite 126 - EpsonNet SDK

Chapter 5 Maintenance of the TM-C34002115Distribution Method for USB Interface ModelThe general flow of the distribution method is described below.1

Seite 127 - Setting Procedure

212Distribution Method for the Ethernet Interface ModelThe general flow of the distribution method is described below.1.Make the printer network setti

Seite 128 - Utilities and Manuals

Chapter 5 Maintenance of the TM-C34002135Distribution Method for the Shared PrinterThe general flow of the distribution method is described below.Fo

Seite 129

214Setup ProcedureThe setup procedure from the printer installation to ready-to-print status is described below.1Install the printer. (page 61)2Connec

Seite 130 - Download

Chapter 5 Maintenance of the TM-C34002155Examples of UsageThis section describes some examples of how to distribute the printer driver and set the p

Seite 131

216USB interface modelCase 1: Connect one printer to one client computer.Preparation : Install the Install Assistant, the Printer Setting, and the pri

Seite 132 - Referring the setting value

Chapter 5 Maintenance of the TM-C34002175Case 2: Connect two printers to one client computer and print on different media.Preparation : Install the

Seite 133 - Setting value

218Distribution : ➀ Prepare the client computer and the printers.➁ Copy the install package MediaA, and double click its icon. The printer driver for

Seite 134

Chapter 5 Maintenance of the TM-C34002195Ethernet Interface ModelCase 3: Connect one printer to two client computers.Preparation : Install the Insta

Seite 135

22——Paper type errorSet specified papers. (See "Loading/Replacing the Paper" on page 76.)—— —Ink endWaste ink cartridge is fullReplace the i

Seite 136 - Setting the Printer

220Case 4: Connect two Ethernet model printers to two client computers and print on the same media.Preparation : Install the Install Assistant, the Pr

Seite 137 - Acquiring Printer Status

Chapter 5 Maintenance of the TM-C34002215Distribution : ➀ Prepare the client computers, the printers, and the administrator’s computer for the netwo

Seite 138

222Case 5: Connect two Ethernet models to two client computers and print on differ-ent media.Preparation : Install the Install Assistant, the Printer

Seite 139 - Character Size to Print

Chapter 5 Maintenance of the TM-C34002235Distribution : ➀ Prepare the client computers, the printers, and the administrator’s computer for network c

Seite 140

224MaintenanceThis section describes the following contents.❏ Adding a client computer (for the Ethernet interface model) (page 224)❏ Adding a printer

Seite 141 - Handling

Chapter 5 Maintenance of the TM-C34002255Adding a PrinterFollow the steps below to add a printer to print on the same media as the existing printer.

Seite 142 - The INK LED (red) turns off

226Adding a paper type/changing the print settingFollow the steps below to add a paper type or change the print setting of the printer driver on each

Seite 143 - Replacing the Paper

Chapter 5 Maintenance of the TM-C34002275Replacing the PrinterWhen replacing the printer due to such causes as malfunction, follow the steps below.U

Seite 144 - Turn the power on

228Ethernet interface modelSet the new printer the network settings such as the IP address of the existing printer. The printer driver setting is not

Seite 145 - Replacing the Fanfold Paper

Chapter 5 Maintenance of the TM-C34002295Managing the PrinterMonitoring the Network PrinterThe EpsonNet Simple Viewer is an application for managing

Seite 146 - (approximately 100 mm)

Chapter 1 Product Overview231Print without Missing DotsThe printer has an auto nozzle checking system that detects missing dots, and performs the au

Seite 147 - Chapter 4 Handling

230For InquiriesIf you have any technical questions about this printer, or if any problems occur, please contact us with the following information.❏ T

Seite 148

24• Anti-missing Color Mode Does not perform missing dots check after printi ng each page, but checks missing dots while not printing. Prevents missin

Seite 149 - Removing Jammed Paper

Chapter 1 Product Overview251SoftwareVarious utilities are provided to system administrators and application developers. For details on how to get t

Seite 150 - For Fanfold Paper

26Product SpecificationsDeveloping the applicationEpsonNet SDKThe software development kit for monitoring the printer via network.Sample ProgramThis i

Seite 151 - Remove the fanfold paper

Chapter 1 Product Overview271Barcode/ two-dimensional code printingBarcodeBarcode identification rateANSI rank D(based on Seiko Epson Corporation st

Seite 152 - How to Use the Printer Driver

28Hardware RequirementsPrinting Specificationsdpi : dots per 25.4 mm (dots per inch)OS Microsoft Windows 2000 SP4Microsoft Windows XP SP3Microsoft Win

Seite 153

Chapter 1 Product Overview291Paper SpecificationsThe following is the type and the size of paper specified for this printer.When using paper other t

Seite 155 - Features

30ReceiptThis is continuous paper.Paper type Plain Media, Fine Media, PET FilmForm Roll paperPaper width 30 to 108 mmPaper thickness 0.085 to 0.151 mm

Seite 156 - Click [Add]

Chapter 1 Product Overview311Black Mark ReceiptPaper type Plain Media, Fine Media, PET FilmForm Roll paperPaper width 30 to 108 mmBlack mark width 1

Seite 157

32Paper type Plain Media, Fine Media, PET FilmForm Fanfold paperPaper width 50 to 108 mmBlack mark width 13 mm or moreBlack mark length 9 mm or moreBl

Seite 158 - Setting the barcode font

Chapter 1 Product Overview331Full-page LabelPaper type Plain Media Label, Fine Media Label, Synthetic Media LabelForm Roll paperBacking paper width

Seite 159

34Die-cut LabelPaper type Plain Media LabelForm Roll paperBacking paper width 30 to 112 mmLabel width 25.4 to 108 mmLabel length 25.4 to 1117.6 mmWhen

Seite 160 - - : Not supported

Chapter 1 Product Overview351Paper type Fine MediaForm Roll paperBacking paper width 30 to 112 mmLabel width 25.4 to 108 mmLabel length 25.4 to 1117

Seite 161

36Paper type Synthetic Media LabelForm Roll paperBacking paper width 30 to 112 mmLabel width 25.4 to 108 mmLabel length 50.8 to 1117.6 mmWhen it is le

Seite 162 - Specifying the barcode data

Chapter 1 Product Overview371Black Mark Die-cut LabelPerforation position5 mm or more (When using fan-fold paper)Black mark widthCenter of black ma

Seite 163 - JAN8(EAN)

38Paper type Plain MediaForm Roll paperBacking paper width 30 to 112 mmLabel width 25.4 to 108 mmLabel length 25.4 to 1117.6 mmWhen it is less than 15

Seite 164

Chapter 1 Product Overview391Paper type Fine Media LabelForm Roll paperBacking paper width 30 to 112 mmLabel width 25.4 to 108 mmLabel length 25.4 t

Seite 165

4For SafetyKey to SymbolsThe symbols in this manual are identified by their level of importance, as defined below. Read the following carefully before

Seite 166 - GS1-128M

40Paper type Synthetic Media LabelForm Roll paperBacking paper width 30 to 112 mmLabel width 25.4 to 108 mmLabel length 50.8 to 1117.6 mmWhen it is le

Seite 167 - GS1 DataBar ExpandedM

Chapter 1 Product Overview411Paper type Plain Media Label, Fine Media LabelForm Fanfold paperBacking paper width 50 to 112 mmLabel width 46 to 108 m

Seite 168 - Printing method

42Wrist bandThis is under development.Paper type Wrist BandForm Roll paperBacking paper width 30 mmBlack mark width 13 mm or moreBlack mark length 9 m

Seite 169

Chapter 1 Product Overview431Print Area and Cutting PositionReceipt / Roll paperTop margin: 2.0 mm (typical value)Left and right margin: 2.0 mm (typ

Seite 170 - Setting the 2D Symbol font

44Full-page Label / Roll paperTop margin (inside the label): 2.0 mm (typical value)Left and right margin (inside the label): 2.0 mm (typical value)Bot

Seite 171

Chapter 1 Product Overview451Die-cut Label / Roll paperTop margin (inside the label): 2.0 mm (typical value)Left and right margin (inside the label)

Seite 172 - •DataMatrix

46Black Mark Receipt / Roll paperTop margin: 2.0 mm (typical value)Left and right margin: 2.0 mm (typical value)Bottom margin: 2.0 mm (typical value)

Seite 173

Chapter 1 Product Overview471Black Mark Receipt / Fanfold paperTop margin: 2.0 mm (typical value)Left and right margin: 2.0 mm (typical value)Bottom

Seite 174

48Black Mark Die-cut Label / Roll paperTop margin (inside the label): 2.0 mm (typical value)Left and right margin (inside the label): 2.0 mm (typical

Seite 175 - Specifying the 2D symbol data

Chapter 1 Product Overview491Black Mark Die-cut Label / Fanfold paperTop margin (inside the label): 2.0 mm (typical value)Left and right margin (ins

Seite 176

5WarningsWARNING• To avoid risk of electric shock, do not set up this product or handle cables during a thunderstorm• Be sure to use the power cable c

Seite 177 - Font Replacement

50Paper Ejection TrayInk CartridgeBlack Mark ReceiptPaper type Plain Media, Fine Media, PET FilmPaper form Fanfold paperPaper size Width 76 to 105 mm

Seite 178

Chapter 1 Product Overview511Electrical CharacteristicsPower supply Power supplied by AC adapter accessory (PS-180)Input voltage (rated) North Ameri

Seite 179 - [Main] tab

52ReliabilityLife Print head 6,000 million shots/nozzlePaper feed mechanism1,500,000 pages or the number of pages that reaches the following paper len

Seite 180 - [Page Layout] tab

Chapter 1 Product Overview531Environmental ConditionsItem SpecificationTemperatures/humidityPrinting 10 to 35°C, 20 to 80%RH (no condensation)Barcod

Seite 181 - [Driver Utilities] tab

54External Dimensions•Height:261 mm•Width: 255 mm•Depth: 275 mm[Unit: mm]300255261300275457 (when the paper ejection tray is extended)388 (when the

Seite 182 - Missing Dot Operation

Chapter 1 Product Overview551Power Supply Unit (PS-180)MaterialNo specific brominated flame retardants, such as PBBE and PBB, are used in this produ

Seite 183

56RestrictionsPrinter environment•Drivers for TM printers (APD, OPS/JavaPOS) of Seiko Epson Corporation cannot be used for this printer. The TM-C3400

Seite 184

Chapter 1 Product Overview571Paper•When using a full-page label, remove the ejected label each time the printing is finished. Oth-erwise, a part of

Seite 186

Chapter 2 Setup592SetupThis chapter describes setup and installation of the product and peripherals.When You Use This Printer for the First TimeInk

Seite 187 - Setting Check Modes

6CautionsRestriction of UseWhen this product is used for applications requiring high reliability/safety such as transportation devices related to avia

Seite 188

60Flow of SetupThis chapter consists of the following sections along with the setup flow of the product and peripherals.3. Loading/Replacing the Ink C

Seite 189 - Head Cleaning

Chapter 2 Setup612Installing the PrinterInstall the printer in an appropriate location with sufficient space around it.Important Notes on Installati

Seite 190 - Nozzle Check

62Connecting the Power Supply Unit (PS-180)Use the PS-180 or an equivalent product as the power supply unit.Use the AC cable that meets safety standar

Seite 191 - Cleaning the Autocutter

Chapter 2 Setup632Loading/Replacing the Ink Cartridge1Load the roll paper included in the product package.See Loading/Replacing the Roll Paper on pa

Seite 192 - Turn off the printer

646Close the ink cartridge cover.When the ink cartridge is loaded for the first time, it takes approximately 8 minutes for ink charging. Do not open

Seite 193

Chapter 2 Setup652Connecting the Printer to the Host ComputerFor USB Interface ModelConnect the printer to the host computer by the USB cable.Insert

Seite 194 - Removing the AC Adapter

66For Ethernet Interface ModelConnect the printer to a network by a LAN cable via a hub.1Open the connector cover on the rear of the printer.2Connect

Seite 195 - Installing the AC Adapter

Chapter 2 Setup672Installing the DriverThe following two methods can be selected when installing the printer driver.• Installation using Easy setup:

Seite 196 - Preparing for Transport

682Click [Local] for USB interface model.3Click [Install].4Make sure of the connection to the computer when the following win-dow appears, then turn t

Seite 197 - Troubleshooting

Chapter 2 Setup692For Ethernet Interface ModelFollow the steps below to install the printer driver and execute the network setting.1Turn the printer

Seite 198

7About this ManualAim of the ManualThis manual was created to provide information on development, design, and installation of POS systems and developm

Seite 199 - Maintenance of the TM-C3400

705The printers available are displayed. Select the printer to install, and click [Next].When the IP address was already set in the printer, go to ste

Seite 200 - Printer Driver Functions

Chapter 2 Setup7127Checking the settings is displayed. If the settings are correct, click [Next].If you want to change IP address setting, click [Ba

Seite 201

729Enter the Printer Name and click [Next].Do not check the box of [Print test page].10Select which installed printer driver to use as a default print

Seite 202 - Printer Setting

Chapter 2 Setup73211Click [Finish].It terminates “EpsonNet EasyInstall”.12Click [Exit].This is the end of driver installation and network setting.

Seite 203

74Setting the DIP SwitchesChange the DIP switch settings in the following cases.•When attaching the power switch cover to prevent the power switch fro

Seite 204 - TM-C3400 printer drivers

Chapter 2 Setup752Function of the DIP SwitchesSW Function ON OFFFactorysettings1 Operation of the power switch Reset Power ON/OFF OFF2 Internal use

Seite 205 - Client Computer

76Loading/Replacing the PaperFollow the steps below to load the paper for the first time, change classification or type of the paper (roll paper or fa

Seite 206

Chapter 2 Setup7721. Removing the paperThis procedure is not required when the paper is initially loaded to the printer.For roll paper1Press down th

Seite 207 - Creating the install package

78For fanfold paper1Open the fanfold paper cover.2Remove the remaining paper.

Seite 208

Chapter 2 Setup7922. Setting for media position detectionThis procedure is not required when media position detection is not changed.1Turn the power

Seite 210

803. Removing the paper feed guideThis procedure is not required when the paper is initially loaded to the printer or the paper type is not changed (r

Seite 211 - Install

Chapter 2 Setup8124. Adjusting roll paper guide/paper ejection guideThis procedure is not required when paper width is not changed.1Press down the r

Seite 212

824Lock the roll paper guide.5Release the lock of the paper ejection guide with a fine-tipped object.6Align the paper ejection guide with the roll pap

Seite 213 - Print Server

Chapter 2 Setup8327Lock the paper ejection guide.8Close the roll paper cover.

Seite 214 - Setup Procedure

845. Loading the paper and turning on the printerSteps 1 to 3 below are n ot necessary after performing Step 4. Adjusting roll paper guide/paper eject

Seite 215 - Examples of Usage

Chapter 2 Setup8523Close the roll paper cover while aligning the roll paper with the paper ejection guide. 4Turn the power on.The roll paper is auto

Seite 216 - USB interface model

86Loading/Replacing Fanfold PaperFollow the steps below to load the fanfold paper.•Loading the paper for the first time: 2 to 5•Using the paper comple

Seite 217

Chapter 2 Setup8721. Removing the paperThis procedure is not required when the paper is initially loaded to the printer.For roll paper1Press down th

Seite 218

88For fanfold paper1Open the fanfold paper cover.2Remove the paper left.

Seite 219 - Ethernet Interface Model

Chapter 2 Setup8922. Setting for media position detectionThis procedure is not required when media position detection is not changed.1Turn the power

Seite 220

9Contents For Safety ... 4

Seite 221

903. Attaching the paper feed guideThis procedure is not required when paper type (roll paper/fanfold paper) is not changed.1Open the fanfold paper co

Seite 222

Chapter 2 Setup9123Insert the paper feed guide into the grooves inside of the roll paper cover to attach it.4Close the roll paper cover.

Seite 223

924. Adjusting paper ejection guide/fanfold paper guideThis procedure is not required when paper type (roll paper/fanfold paper) is not changed.1Relea

Seite 224 - Maintenance

Chapter 2 Setup9324Open the fanfold paper cover and release the lock of the fanfold paper guide.5Align the fanfold paper guide with the fanfold pape

Seite 225 - Adding a Printer

945. Loading the fanfold paper and turning on the printer1Turn the power on.2After the Power LED stops flashing and lights, insert the paper into the

Seite 226 - ➂ Export the BSF file

Chapter 2 Setup9524Close the fanfold paper cover.This is the end of loading of the fanfold paper.

Seite 227 - Replacing the Printer

96Attaching/Adjusting the Paper Ejection TrayIf you attach the paper ejection tray, you can temporarily store the printed paper in the tray.Follow the

Seite 228 - Ethernet interface model

Chapter 2 Setup9723Slide the bottom tray to align it with the paper length.4Lock the paper ejection tray.

Seite 229 - Managing the Printer

98Attaching the Power Switch CoverAttaching the power switch cover prevents accidental pressing of the power switch.To prevent the power switch from b

Seite 230 - For Inquiries

Chapter 2 Setup992To switch the power switch by inserting a long, thin object into a holeAttach the power switch cover after punching the hole in it

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