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182
Screen Control Problems
Symptoms /
Problem Condition
Verification Method / Countermeasures
There is no response
even if you touch the
touch panel.
Take the following countermeasures.
If the product does not respond even if you touch the screen, take
the following countermeasures.
1. Wait one minute and touch the touch panel again.
2. If the product still does not respond, unplug the power plug from
the outlet and wait 10 seconds.
3. Plug the power plug into the outlet and turn the power on.
- Trademarks 2
- Copyright 2
- Restriction of Use 2
- For Safety 3
- Cautions for the Power Source 5
- Cautions for Using 6
- About this Manual 8
- Contents 9
- Overview and Basic Operations 13
- Software Development 14
- Printing 14
- Accessories 15
- Unpacking 15
- Function 16
- Category Function 18
- Recommended 18
- A fatal occurs (page 59) 21
- Parts Name and Function 22
- <Rear Connector Part> 24
- Basic Operations 25
- Turning On the Printer 26
- Turning Off the Printer 26
- Touch Panel Operations 27
- Adjusting Touch Panel Angle 27
- Adjusting the Beep Sound 28
- Printer status 29
- Verifying the Ink Level 30
- Replacing the Paper 31
- Roll Paper 31
- Fanfold Paper 32
- (approximately 10cm) 33
- Printer Buttons 34
- Flow of Setup 35
- Installing the Printer 36
- Connecting the Cable 37
- Connecting LAN cable 38
- Connecting power cord 39
- Connecting a Barcode Reader 41
- Loading the Paper 42
- Chapter 2 Setup 45
- Settings" on page 46.) 45
- Initial Settings 46
- Loading the Ink Cartridge 47
- Preinstalled OS Information 51
- HDD version 52
- Recovery 53
- Printer power ON/OFF 55
- TM-C3400LT Utility 56
- Message List 58
- Type Status Message 59
- Touch Panel Utility 62
- Item Description 63
- Calibration 64
- Setting the Printer Driver 65
- Favorite Setting 67
- Features 68
- Enter print name 69
- Click [Add] 69
- Barcode Printing 71
- Setting the barcode font 71
- Specifying the barcode data 75
- JAN13(EAN) 76
- JAN8(EAN) 76
- GS1-128M 80
- GS1 DataBar ExpandedM 81
- Printing method 82
- 2D Symbol Font Settings 84
- Setting the 2D Symbol font 84
- Specifying the 2D symbol data 89
- Font Replacement 91
- [Main] tab 93
- Print Preview 94
- [Page Layout] tab 95
- [Driver Utilities] tab 96
- Media position detection 97
- Void image registration 102
- Void image test print 104
- Notification Settings 106
- Notification Setting at 107
- Media Loading Settings 108
- Media Position Detection 110
- Panel Button Settings 111
- Media feed when not printing 112
- Cut Button 112
- Sensor Adjustment 113
- Turn the printer on 115
- Use EPSON Status Monitor 3 117
- Displaying the icon 120
- -: Not Used 122
- Overview 123
- Printer Driver 123
- Utilities and Manuals 124
- Download 125
- Printer Driver and Utility 126
- Setting the Printer 127
- Acquiring Printer Status 129
- EPSON Status Monitor 3 130
- Printer Status 130
- TM-C3400-LT API 131
- TM-C3400-LT Reference Library 132
- TMC34LT_SetBrightness 133
- TMC34LT_SetPrinterBin 134
- Return Value Description 135
- TMC34LT_GetPrinterBin 136
- Sample Program 137
- Character Size to Print 138
- Maintenance 139
- Unlock the roll paper guide 141
- Lock the roll paper guide 141
- Paper ejection guide 142
- Chapter 7 Maintenance 143
- Close the roll paper cover 145
- Open the fanfold paper cover 145
- Fanfold paper guide 146
- Paper ejection table 154
- [Save&exit] 155
- Setting Method 161
- Turn the printer off 162
- Head Cleaning 163
- Nozzle Check 165
- Gap Adjustment 166
- Self-test 167
- Status Specification 168
- Cleaning the Autocutter 169
- Exterior Surface Cleaning 170
- Preparing for Transport 171
- Printer Driver Functions 172
- Upgrading the Printer Driver 173
- Printer Setting 175
- Operation 24 Hours a Day 177
- Setting Windows Update 179
- Restrictions 180
- Appendix 181
- Screen Control Problems 182
- Printout is Not Satisfactory 183
- Paper is Not Cut Cleanly 184
- Cannot Read Barcode 184
- Product Specifications 185
- Printing Specifications 186
- Reliability 187
- Environmental Conditions 189
- Paper Specifications 190
- Black Mark Receipt 192
- Full-page Label 194
- Die-cut Label 195
- Black Mark Die-cut Label 198
- Wrist Band 202
- Receipt / Roll paper 203
- Full-page Label / Roll paper 204
- Die-cut Label / Roll paper 205
- Wrist Band / Roll paper 210
- Paper Ejection Tray 211
- Ink Cartridge 211
- Supplies 212
- Cautions 213
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