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4-6
4-6 | Resolving Problems
Nothing prints. The printer is not connected
correctly.
Turn off the printer and RIP or computer. Make
sure the interface cable is securely plugged in.
Make sure the interface cable meets the
required specifications. See Appendix B or C or
the RIP Station 5100 Getting Started guide.
If you’re not using a RIP, make sure the interface
cable is directly connected to the computer
without passing through a printer switching
device, Zip
™
drive, or extension cable.
If you are using Windows NT 4.0, try uninstalling
the EPSON printer port. Click Start, point to
Programs and EPSON Printers, then click
EPSON Printer Port Uninstall. Follow the
messages on the screen.
Your PPD (PostScript printer
description) and/or printer driver
software are not set up correctly.
Make sure your software is installed correctly
and the RIP is selected.
The printer port setting doesn’t
match the printer connection port
(Windows).
Click Start, point to Settings and select Printers.
Right-click EPSON Stylus Pro 9000 or 9500,
then select Properties. Click the Details tab.
Make sure your printer driver is selected in the
Print using the following driver list. Then select
the port to which your printer is connected in the
Print to the following port list.
The printer driver doesn’t have
enough available memory
(Macintosh).
To increase the available memory in your
Macintosh, select Control Panel from the Apple
menu and double-click the Memory icon. You
can increase the size of virtual memory to
increase total available memory. Also, quit all
unnecessary applications.
Operational problems (continued)
Problem Possible cause Solution
- EPSON Stylus 1
- Pro 9000 Series 1
- PRINTER GUIDE 1
- Contents 4
- 4 Resolving Problems 6
- 5 Specifications 6
- Contents 8
- How To Use Your Manuals 11
- Using This 12
- Printer Guide 12
- Where To Get Help 13
- ENERGY STAR Compliance 14
- Important Safety Instructions 15
- 8 17
- Chapter 1: 18
- Handling 18
- Paper and 18
- Other Media 18
- Using Roll Paper 21
- To remove the spindle 26
- (and paper roll) from the 26
- To avoid damaging the 30
- Operate or Pause light 30
- Roll Cutter Off 31
- Cut/Eject 31
- Paper Feed 31
- Using Cut Sheet Paper 32
- Paper Source 34
- Printing on Posterboard 35
- 4. Open the lower cover 36
- Using the Paper Hammock 38
- Setting Paper Configurations 42
- Chapter 2: 44
- Monitoring 44
- Configuring 44
- Printing a Status Check 46
- Printing a Nozzle Check 46
- Messages 48
- Error messages (continued) 49
- Restoring Default Settings 54
- The maintenance mode 55
- Chapter 3: 56
- Maintaining 56
- Transporting 56
- Running a Cleaning Cycle 57
- Aligning the Print Head 58
- Replacing Ink Cartridges 62
- INK COMPART. OPEN 63
- Ink Out 63
- Be careful not to cut 66
- OPEN LOWER COVER 67
- REPLACE CUTTER 68
- CLOSE LOWER COVER 69
- Cleaning the Printer 70
- Transporting the Printer 71
- The printer unit weighs 73
- (96 kg). Always have four 73
- Do not roll the printer 74
- MAINTENANCE REQ. 0100 75
- SERVICE REQ. 00000100 75
- Chapter 4: 76
- Resolving 76
- Problems 76
- Improving Print Quality 77
- Print quality problems 78
- 4-4 79
- Solving Operational Problems 80
- 4-6 81
- Resolving Problems 82
- 4-8 83
- Solving Paper Problems 84
- Resolving Problems 86
- Clearing Paper Jams 87
- Resolving Problems 88
- TURN PWR OFF AND ON 88
- Paper Out 88
- LOAD PAPER 88
- 4-14 89
- Specifications 90
- 5-2 91
- Environmental 92
- Mechanical 92
- Electrical 93
- Initialization 93
- Safety Approvals 93
- Ink Cartridges 94
- Parallel Interface 95
- Specifications 96
- 5-8 97
- Appendix A: 98
- Installing an 98
- Interface Card 98
- Appendix B: 102
- Using EPSON 102
- Drivers and 102
- Utilities for 102
- Macintosh 102
- Setting Up Your Software 104
- Checking System Requirements 105
- Installing the Software 105
- Setting Up Printer Sharing 107
- Share this Printer 108
- Setting Print Options 109
- Choosing Basic Print Options 111
- Color Management Settings 117
- Managing Print Jobs 118
- Not available if 119
- Using Monitor3 120
- Priority list box 121
- Settings selected for 121
- Checking Printer Status 122
- Configuration 123
- Running Print Head Utilities 125
- Print Head Alignment button 126
- Finish 127
- Realignment 127
- Appendix C: 128
- My Computer 131
- Install Stylus Pro 9000 131
- 9500 Printer Driver 131
- Properties 136
- Add Port 136
- EPSON Stylus Pro 9000 142
- EPSON Stylus Pro 9500 142
- Media Type 144
- Click to run 150
- Status Monitor 3 150
- Printer status messages 151
- Monitoring Preferences 152
- Running Printer Utilities 153
- This window is for the 156
- EPSON Stylus Pro 9000. If 156
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