Epson Stylus® Pro GS6000SETUP AND USE GUIDE
1010 | IntroductionOptions and SuppliesYour Epson Stylus® Pro GS6000 offers these optional upgrades:In addition, you can order these supplies:We recom
100100 | Solving ProblemsChecking Error Messages and LightsThe control panel includes various lights and an LCD display to indicate the status of the
101Solving Problems | 101The following table lists the messages in alphabetical order and includes an explanation and instructions for correcting the
102102 | Solving ProblemsINK CARTRIDGE ERRORREPLACE CARTRIDGEThere is a problem with the installed cartridge.Remove the cartridge and make sure there
103Solving Problems | 103PAPER ERRORLOAD PAPER PROPERLYPrinter cannot detect paper. Make sure the roll is cut evenly. Release the paper lever and relo
104104 | Solving ProblemsSolving Operational ProblemsIf you can’t turn the printer on, if it stops printing unexpectedly, or if nothing prints, check
105Solving Problems | 105Improving Print QualityTry the solutions in the following table if you need to improve print quality.Problem Solution Your pr
106106 | Solving ProblemsSolving Media ProblemsIf media feed or media jam problems occur frequently, try one or more of the following solutions:• Try
107Solving Problems | 107Clearing Media JamsWhen media gets jammed in the printer, printing stops and you see a PAPER JAM message on the LCD display.
108108 | Solving Problems5. Using a razor blade or other cutting tool, cut off the media by guiding the tool along the cutting groove in the post heat
109109This Appendix identifies the printer parts (below), summarizes the functions of the control panel’s lights and buttons (see page 110), describes
11Introduction | 11Where To Get HelpEpson provides technical support and information on the installation, configuration, and operation of professional
110110 | Printer Parts and Controls SummaryControl Panel Buttons and LightsButtonsLCD displayPower button and lightPause/resume or delete button and l
111Printer Parts and Controls Summary | 111LightsSee “Checking Error Messages and Lights” on page 100 for instructions on responding to problems indic
112112 | Printer Parts and Controls SummaryStatus of High Heat and Low Heat lights when the printer is in a READY or WARMING UP state:Status of High H
113Printer Parts and Controls Summary | 113LCD Display IconsThe table below describes the icons that appear on the LCD display:For a list of error mes
114114 | Printer Parts and Controls SummaryMenu Setting SummaryPress the Menu button to enter menu mode and select the settings summarized here. Menu
115Printer Parts and Controls Summary | 115PAPER ORIGIN SETUP Selects the beginning point (origin) for printing (horizontal)0.00inch to 32.00inch (0mm
116116 | Printer Parts and Controls SummaryCLEANING (HEAVY) Starts the strongest print head cleaning cycle when a MEDIUM cleaning cycle does not unclo
117Printer Parts and Controls Summary | 117Paper Setup Option SummaryIn the PAPER SETUP menu, select your paper configuration number, then select thes
118118 | Printer Parts and Controls SummaryHEAD ALIGNMENTBI-D ALL Adjusts the alignment of the print head to help eliminate vertical misalignment. See
119Printer Parts and Controls Summary | 119POST HEATEROFF Sets the temperature of the heater that dries the printout. See the instructions that came w
1212 | IntroductionImportant Safety InstructionsBefore using your printer, read the following safety instructions to make sure you use the equipment s
120120 | Printer Parts and Controls SummaryUsing Maintenance ModeMaintenance mode allows you to customize the control panel language, change units of
121121EnvironmentalElectricalCheck the label on the back of your printer for voltage information.Operation StorageTemperature 68 to 90 °F (20 to 32 °C
122122 | SpecificationsDimensions and WeightPrinter Interfaces• USB (1.1 and 2.0 compatible)• Ethernet 10/100/1000 BaseTSafety ApprovalsMediaSpecifica
123Specifications | 123Ink CartridgesColors Cyan, Magenta, Yellow, Black, Light Cyan, Light Magenta, Green, OrangeCartridge life See production date o
124124 | Specifications
125125AAccessories, 10Aligning print head, 61 to 62AssemblingAuto Take-Up Reel, 24 to 26printer, 17 to 23stand, 18 to 20Auto Take-Up Reel, see Take-Up
126126 | IndexEthernetconnecting, 37port specification, 122requirements, 11FFeeding position, adjusting, 59 to 60Firmware, updating, 38 to 39Flushing
127Index | 127MenusMaintenance, 74, 80, 85, 115Network Setup, 117Paper Setup, 56 to 58, 117 to 120Printer Setup, 114 to 115Printer Status, 38, 71 to 7
128128 | IndexProblems (continued)diagnosing, 99media, 106 to 108misalignment, 105nothing prints, 104operational, 104print quality, 105 to 106printing
13Introduction | 13•The printer’s power cord is designed for use with the printer only. Using it with other equipment may result in fire or electric s
1414 | Introduction•Keep all combustible materials or liquids away from the printer. Exposure of these materials or liquids to the heated platen may c
15Introduction | 15Handling Ink Cartridges• Keep ink cartridges out of the reach of children and do not drink the ink.• Store ink cartridges in a cool
1616 | IntroductionHandling Waste Ink• Before handling the waste ink, read the Material Safety Data Sheet (MSDS) for your printer. You can download it
1717This chapter includes the following information:• Unpacking and assembling the Pro GS6000• Installing the Auto Take-Up Reel• Removing the printer
1818 | Setting Up the PrinterUnpacking and Assembling the Stand1. Unpack the stand and make sure you have all these items.2. Insert the right leg into
19Setting Up the Printer | 193. Assemble the left leg and base in the same way.4. Attach the horizontal strut as shown, then fasten it with two bolts
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2020 | Setting Up the Printer5. Attach the bracket for the waste ink tank to the outside of the right leg using the four hex screws.6. Make sure all o
21Setting Up the Printer | 21Installing the Printer on the Stand1. Have six people lift the printer onto the stand. If you like, you can lift the prin
2222 | Setting Up the PrinterBe careful not to damage the waste ink connector and tube hanging beneath the printer as you place it on the stand.2. Att
23Setting Up the Printer | 233. Place the waste ink tank into the bracket on the stand and close the spigot valve all the way, as shown.4. Remove the
2424 | Setting Up the PrinterInstalling the Auto Take-Up Reel1. Make sure you have all the items shown below in the Auto Take-Up Reel box:2. Loosen th
25Setting Up the Printer | 253. Install the mounting bracket on the right base of the stand and secure it with four hex bolts using the hex wrench.4.
2626 | Setting Up the Printer6. Hold the cushioning roller as shown and slide the left end onto the post on the left mounting bracket.7. Slide the rig
27Setting Up the Printer | 27Removing the Printer Packing MaterialsNow you can remove the packing materials from the printer.1. Remove all the tape an
2828 | Setting Up the Printer3. Place the maintenance cover hinges back in their slots and close the covers.4. Remove any tape securing the back parts
29Setting Up the Printer | 295. Open the front cover. Then remove the tape securing the paper holder plates, and the tape and brackets securing the ca
FCC Compliance StatementFor United States UsersThis equipment has been tested and found to comply with the limits for a Class A digital device, pursua
3030 | Setting Up the Printer7. Attach the two cable supports to the leg of the stand as shown.8. Rotate the feet counter-clockwise to raise them, the
31Setting Up the Printer | 31Connecting the Power CordYou need to use the two power cords that came with the printer and the third power cord that cam
3232 | Setting Up the Printer2. Connect the two power cords to the AC inlets on the back underside of the printer. Then connect them to a properly gro
33Setting Up the Printer | 33Installing InkUse the cleaning and ink cartridges that came with your printer for initial ink charging. During initial in
3434 | Setting Up the Printer2. Open the packages containing the cleaning cartridges.3. Open both ink cartridge compartment covers on the back of the
35Setting Up the Printer | 355. When REMOVE ALL CARTRIDGES appears on the LCD display, open the ink cartridge compartment covers, remove the cleaning
3636 | Setting Up the Printer8. Open both ink cartridge compartment covers on the back of the printer, insert the ink cartridges in the correct compar
37Setting Up the Printer | 37Installing Your SoftwareFollow the instructions in the DVD package that came with your printer to install the software in
3838 | Setting Up the PrinterUpdating Your Printer FirmwareTo keep your printer features and functionality up to date, you should check for a newer ve
39Setting Up the Printer | 395. Make sure your printer is turned on, its LCD displays READY, and it is connected to your computer or network, then cho
4040 | Setting Up the Printer3. Highlight the printer that you want to configure and click Configuration to access the TCP/IP selection screen.4. If n
4141The Epson Stylus Pro GS6000 prints on a variety of roll media in widths from 12 to 64 inches (300 to 1625 mm).This chapter includes the following
4242 | Handling Media and PrintoutsThe following table lists the paper sizes you can use:Always test samples of media in the printer before purchasing
43Handling Media and Printouts | 43Placing the Roll on the Printer1. Make sure the printer is turned on. PAPER OUT. LOAD PAPER appears on the LCD disp
4444 | Handling Media and Printouts4. Slide the left holder all the way left and flip the lever all the way down to lock it in place. Then place the l
45Handling Media and Printouts | 456. To center the roll, release both roll holder levers, move the center of the roll to the d mark on the printer, a
4646 | Handling Media and Printouts9. Pull the media out from the front about 3 ft (1 m). 10. Turn the roll backward using the roll paper holders to r
47Handling Media and Printouts | 4711. Check the position of both edges of the media in relation to the clear rubber pressure rollers. Each edge shoul
4848 | Handling Media and Printouts13. Slide the paper holder plates over both edges of the media as shown.14. Move the paper lever to the Secured pos
49Handling Media and Printouts | 49After a moment, READY appears on the LCD display.16. If you will use the Auto Take-Up Reel to roll up your printed
55IntroductionWarnings, Cautions, Notes, and Tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9Options and Supplies. . . . . . . . . . .
5050 | Handling Media and Printouts3. Move the paper lever to the Released position so you can pull the media down to the Auto Take-Up Reel.4. If the
51Handling Media and Printouts | 515. Make sure the media lays over the cushioning roller and onto the core, then tape the edge to the center of the c
5252 | Handling Media and Printouts7. Turn the scroller counter-clockwise to take up the media one and a half rotations.8. Flip down the scroller rele
53Handling Media and Printouts | 539. Set the switch on the top of the reel controller to ON.10. Set the paper release lever to the Secured position.1
5454 | Handling Media and PrintoutsIf you need to clean the print head, press and hold the Menu button for three seconds. The Pause light flashes and
55Handling Media and Printouts | 553. To raise the print head, flip the blue head height adjustment lever up to the position shown.The highest lever p
5656 | Handling Media and PrintoutsSetting Up Paper ConfigurationsBefore printing on your loaded media, create a paper configuration (a group of print
57Handling Media and Printouts | 576. Perform the following adjustments to fine-tune printing for your media:• PAPER FEED ADJUST (see page 59 for inst
5858 | Handling Media and PrintoutsPre-Printing ChecklistWhenever you print on a new media type, follow these guidelines to configure the media for pr
59Handling Media and Printouts | 59Adjusting the Paper Feeding PositionIf you notice any overlap or white lines in your printed images, you should adj
66 | ContentsSetting Up Paper Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56Creating Paper Configurations . . . . .
6060 | Handling Media and Printouts7. Press u or d to select the distance you measured, then press the button.8. Press u to return to the Paper Feed
61Handling Media and Printouts | 61Aligning the Print HeadAligning the print head is the most important thing you can do to ensure the best print qual
6262 | Handling Media and Printouts9. Examine the patterns and determine which number in each set has the smallest gaps in the lines. Press the u or d
63Handling Media and Printouts | 635. Using a razor blade or other cutting tool, cut off your print by guiding the tool along the cutting groove in th
6464 | Handling Media and PrintoutsRemoving Prints From the Auto Take-Up ReelAfter cutting off your prints as described in the previous section, you c
65Handling Media and Printouts | 657. Place the right end of the scroller bar (the end with the metal collar) down between the rollers in the right co
6666 | Handling Media and PrintoutsReplacing Roll MediaWhen you run out of media or need to change the type of media you are using, follow these steps
67Handling Media and Printouts | 674. If necessary, release the left roll paper lever and remove the holder from the other end of the roll.5. Place a
6868 | Handling Media and Printouts
6969The Epson Stylus Pro GS6000 requires regular maintenance to keep it working at its best. Regular maintenance also reduces the amount of ink requir
7Contents | 75 Solving ProblemsDiagnosing Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99Checking Error Mes
7070 | Maintaining the PrinterChecking the Ink StatusBefore you begin a large print job, you should check your ink levels. If a cartridge is low, it i
71Maintaining the Printer | 71•Print job history information• Total number of pages printed• Status of the EDM featureYou can print out a status sheet
7272 | Maintaining the Printer3. Do one of the following: • To check the firmware version, press Menu again. When done, press the l button.• To check
73Maintaining the Printer | 73Checking the Print Head NozzlesIf your printed image shows a color shift or horizontal lines, you should check the print
7474 | Maintaining the PrinterCleaning the Print HeadIf you notice gaps, lines, or color shifts in your printouts, or a nozzle check reveals clogged o
75Maintaining the Printer | 757. When cleaning is finished and the P Power light stops flashing, print a nozzle check pattern to confirm that the prin
7676 | Maintaining the Printer1. Before replacing ink cartridges, make sure the printer is turned on.2. Note the color of the cartridge that is low or
77Maintaining the Printer | 775. Vigorously shake the new ink cartridge in its package for about five seconds, then remove it from its package.6. Hold
7878 | Maintaining the PrinterDisposing of Waste InkPeriodically, you need to dispose of waste ink that collects in the waste ink tank beneath the pri
79Maintaining the Printer | 792. When all the waste ink has drained, close the valve on the spigot.3. Wipe the mouth of the spigot on the waste ink ta
88 | Contents
8080 | Maintaining the Printer1. Turn on the printer.2. Press the Menu button. 3. Press the d button to highlight MAINTENANCE, then press Menu.4. Pres
81Maintaining the Printer | 817. Put on a plastic glove, then use a cleaning swab to clean ink and dust from both sides of the cleaning wiper as shown
8282 | Maintaining the Printer9. Put on a plastic glove and pour ink cleaner into the plastic cup up to the 10 ml line.10. Dampen a new cleaning swab
83Maintaining the Printer | 8314. Use a flashlight and the reflective base of the maintenance bay to check if there is any dust or ink on the casings
8484 | Maintaining the Printer16. If ink has hardened on the print head casings and cannot be removed with a dry cleaning swab, you need to clean them
85Maintaining the Printer | 85Place your used gloves and flushing pad in the metal tray when you are finished to avoid getting ink on any of the print
8686 | Maintaining the Printer8. Install the new flushing pad where you removed the old one with the tab facing forward. Press it down until it clicks
87Maintaining the Printer | 87Before you wash the ink system, gather the following supplies:• Empty 2 liter polypropylene or high-density polyethylene
8888 | Maintaining the Printer
8989The Epson Stylus Pro GS6000 requires periodic cleaning. You may also need to prepare the printer for storage, moving, or transportation.• Cleaning
99This Setup and Use Guide provides important information on setting up and using your printer, loading media, adjusting print quality, replacing ink
9090 | Cleaning, Storing, and Transporting the Printer5. Remove any paper dust or dirt from the clear rubber pressure rollers with a soft brush.6. Use
91Cleaning, Storing, and Transporting the Printer | 91Storing the PrinterIf you will store the printer and not use it for a long time, follow these st
9292 | Cleaning, Storing, and Transporting the PrinterMoving the Printer on the StandWhen you need to move the printer a short distance, such as withi
93Cleaning, Storing, and Transporting the Printer | 93Preparing the Printer for ShipmentBefore shipping the printer, you must carefully prepare it for
9494 | Cleaning, Storing, and Transporting the Printer5. Reinstall the bolt and bracket securing the print head that you removed during setup.6. Close
95Cleaning, Storing, and Transporting the Printer | 956. Carefully follow the instructions to drain and wash the ink system as they appear on the LCD
9696 | Cleaning, Storing, and Transporting the PrinterMore than 2 week preparationIf the printer will be transported and idle for more than 2 weeks, f
97Cleaning, Storing, and Transporting the Printer | 973. Have six people lift the printer off of the stand. If you like, you can lift the printer usin
9898 | Cleaning, Storing, and Transporting the Printer
9999As you use your printer, you may occasionally experience a problem. You can diagnose the problem following the guidelines in this chapter or check
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