User’s GuidePrinted on recycled paper with at least 10% post-consumer contentEasfm.fm5 Page i Tuesday, March 24, 1998 1:12 PM
ink cartridge clampprinter coveredge guidespaper support extensionpaper supportcontrol paneloutput trayoutput tray extensionscolor cleaning buttonblac
Troubleshooting6-3Running a Self TestYou can run a self test to determine whether the problem comes from the printer itself or some other source. ◗ If
Troubleshooting6-4Using Hex Dump ModeYou can use the printer’s hex dump mode to identify problems if you know how to interpret hex code. Or, you can f
Troubleshooting6-5◗ Make sure Economy mode is turned off in the printer software, as described in Chapter 3.◗ Replace the ink cartridges as described
Troubleshooting6-6The printed image has incorrect or missing colors.The printed image is faint or has gaps.Possible cause SolutionThe Ink option is se
Troubleshooting6-7The printed image is blurry or smeared.The loaded paper is damaged, old, or dirty.Remove the paper and reload a new stack with the p
Troubleshooting6-8Solving Printing ProblemsIf the printer won’t print, first check that:◗ The printer is turned on and the Ppower light is on.◗ Paper
Troubleshooting6-9The S paper out light is flashing or on.A B black or A color ink out light is flashing or on.The S and Plights are flashing.Pri
Troubleshooting6-10All the lights are flashing.The printer has finished charging the ink cartridge, but the P power light is still flashing.Solving P
Troubleshooting6-11After you install your printer software, you see the Windows 95 New Hardware Found window.You see a spooling error message (Windows
Troubleshooting6-12Printing is too slow.Your printer switches to the modem port or won’t confirm on the printer port (Macintosh).You installed an opti
1Your EPSON Stylus® COLOR 850 printer is the ideal output device for business graphics, layout proofs, digital photography, or any project you create
Troubleshooting6-13Your printer icon doesn’t appear in the Chooser (Macintosh).Your application program can’t open your image file (Macintosh).The “SC
Troubleshooting6-14Paper doesn’t feed.Multiple pages feed at the same time.Paper jams inside the printer.Try this Then do thisRemove the stack of pape
Troubleshooting6-15Paper doesn't eject fully or is wrinkled.Solving Miscellaneous Printout ProblemsIf your printout results are not what you expe
Troubleshooting6-16The image size or position is incorrect.The margins are incorrect.A portion of your image doesn’t print (Macintosh).The printer pri
Troubleshooting6-17Uninstalling Printer SoftwareIf any of the suggested solutions in this chapter tell you to uninstall and then reinstall your printe
Troubleshooting6-18Macintosh Instructions1. Insert the EPSON printer software CD-ROM in your drive.2. Double-click the Installer icon. Then click Cont
A-1AYour EPSON Stylus COLOR 850 includes both parallel and serial interfaces. You can connect it to a PC or Macintosh, or both at the same time. If yo
Using Optional InterfacesA-2Using Macintosh Interface BoardsIf you are planning to install the LocalTalk board, you also need two LocalTalk Locking Co
Using Optional InterfacesA-3Installing Optional Interfaces Before you install an optional interface board in your printer, make sure the printer is tu
Using Optional InterfacesA-45. Slide the interface board along the slots on both sides of the compartment. Push it in firmly to fully insert the board
Introduction2◗ At least 50MB of free hard disk space for storing images (100MB is recommended)◗ VGA, Super VGA, or better display adapter and monitor◗
B-1BFollow the instructions in this appendix to install the printer software on your computer.If your system is on a Windows NT 4.0, Windows 95, or Ma
Installing Printer Software and Configuring on a NetworkB-23. Make sure Windows Program Manager is running and exit any open application programs.4. I
Installing Printer Software and Configuring on a NetworkB-3If you see a screen called New Hardware Found or Update Device Driver Wizard, or another on
Installing Printer Software and Configuring on a NetworkB-4Installing Printer Software for Windows NT 4.0These instructions tell you how to install th
Installing Printer Software and Configuring on a NetworkB-58. See Chapter 1 for instructions on using your printer software.Installing Printer Softwar
Installing Printer Software and Configuring on a NetworkB-69. Now select your printer in the Chooser. If your printer is connected directly to the ser
Installing Printer Software and Configuring on a NetworkB-7If you’re setting up your printer for Windows NT 4.0, see the next section. If you’re conne
Installing Printer Software and Configuring on a NetworkB-8Setting Up Your Network Path in Windows 95If you want to use your printer on a network runn
Installing Printer Software and Configuring on a NetworkB-9Configuring for Macintosh Network PrintingIf you want to use your printer on an AppleTalk n
Installing Printer Software and Configuring on a NetworkB-104. Click the name you assigned to your EPSON Stylus COLOR 850 in step 4 of the previous se
Introduction3How To Use Your ManualsTo set up your printer and install the printer software, see the Start Here card and CD-ROM folder. This User’s Gu
C-1CEPSON offers a variety of accessories for your EPSON Stylus COLOR 850 printer, from replacement ink cartridges and interface cards to special ink
EPSON AccessoriesC-2EPSON Photo Quality Glossy FilmLetterA44.1 × 5.8 (A6)S041072S041071S041107EPSON Photo Paper 4 × 6LetterA4PanoramicS041134S041141S0
D-1DPrintingPrinting methodOn-demand ink jetNozzle configuration128 black nozzles (32 × 4, staggered) 64 color nozzles × 3 (cyan, magenta, yellow)Prin
SpecificationsD-2Resolution Maximum 1440 × 720 dpiInput buffer 32KBPrint direction Bidirectional with logic seeking for text and graphicsControl code
SpecificationsD-3PaperNotes:Since the quality of any particular brand or type of paper may be changed by the manufacturer at any time, EPSON cannot gu
SpecificationsD-4Notes:Do not load curled or folded paper, envelopes, or transparencies.Print on ink jet papers and envelopes only under these conditi
SpecificationsD-5.A: The maximum top margin is 0.67 inch (17.0 mm).B–L, B–R: The maximum left and right margin is 0.24 inch (6.1 mm).C: The maximum bo
SpecificationsD-6Ink Cartridges* The print capacity may vary depending on how often you use the print head cleaning function. Also, if you print large
SpecificationsD-7Electrical* Also designed for IT power systems with Phase to Phase voltage 220–240VEnvironmentalTemperatureOperation 50 to 95 °F (10
SpecificationsD-8Color and black printing• EPSON Stylus PRO• EPSON Stylus COLOR 500• EPSON Stylus COLOR II• LQ-860• LQ-2550Control Panel SettingsYou c
Introduction4Warnings, Cautions, Notes, and TipsYou’ll find this information throughout your manual:Warnings must be followed carefully to avoid bodil
SpecificationsD-9Control Codes ESC/P 2 control codesSee the ESC/P® Reference Manual for more information about these commands.General operation:ESC @,
SpecificationsD-10Print position motion:ESC d, ESC R, ESC D, HT, ESC B, VT, ESC J, ESC J (AGM*)Font selection:DC2, ESC P, ESC :, ESC E, ESC F, ESC IFo
I-1IndexAAccessories, 6, 2-2, 5-1, A-1, C-1toC-2Advanced mode, selecting, 3-2to3-4Advanced settingscolor, 3-7to3-10layout, 3-20to3-32orientation, 3-11
IndexI-2Envelopesloading, 2-4to2-5specifications, D-3toD-5Environmental specifications, D-7EPSONAccessories, 6, 2-2, 5-1, A-1, C-1toC-2Customer Care C
IndexI-3Letterhead, see PaperLights, using, 1-10, 6-2to6-3, 6-8to6-10LocalTalk board, A-1toA-4, C-2MMacintoshColorSync, 3-9to3-10, 6-6configuration op
IndexI-4Paper jams, 1-10, 6-14Paper Size options, 3-11to3-19Paper support, 2-4Paper tab, 1-3, 3-11Paper thickness lever, 2-5, 6-7Parallel interface bo
IndexI-5SSafety approvals, D-7Safety instructions, 7to8Saturation setting, 3-8Self Adhesive Sheets, see Photo Quality Self Adhesive SheetsSelf test, 6
IndexI-6WWatermarks, 3-24to3-27, 3-30to3-32Windowsdefault options, setting, 1-4installing software, B-1toB-5managing print jobs, 4-1to4-13network prin
Introduction5Where To Get HelpEPSON provides technical assistance through electronic support services and automated telephone services 24 hours a day.
Introduction6To speak to a technical support representative, dial (310) 787-6346 (U.S.) or (905) 709-2567 (Canada), 6 AM to 8PM, Pacific Time, Monday
Introduction7Important Safety InstructionsBefore using your printer, read the following safety instructions to make sure you use the printer safely an
Introduction8◗ Unplug the printer and refer servicing to qualified service personnel under the following conditions: If the power cord or plug is dama
1-11It’s easy to print all your color and black-and-white documents with your EPSON Stylus COLOR 850. First set up your printer and install the softwa
iiAll rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electr
Basic Printing1-2Setting Printer Options from Windows ApplicationsThis section describes the settings you’ll need to check for all your everyday print
Basic Printing1-35. Choose the Media Type you want to print on from the following list:◗ Plain paper◗ 360 dpi Ink Jet Paper◗ Photo Quality Ink Jet Pap
Basic Printing1-4Setting Default Printer OptionsWhen you change printer settings through your software application, the settings apply only to the app
Basic Printing1-5Checking Printer StatusWhile your document is printing, your printer software reports how the job is doing. See the section for your
Basic Printing1-6Windows 3.1 After you send your print job, the EPSON Despooler dialog box appears on your screen:This dialog box shows the progress o
Basic Printing1-7Printing from a MacintoshWhen you print with a Macintosh, you need to check the printer software settings for documents in each appli
Basic Printing1-84. Now choose Print from the File menu in your application. You see the printer settings dialog box:5. Choose the number of copies an
Basic Printing1-99. Set the slider to Quality or Speed. This lets you choose between the fastest printing or the highest resolution for the media you’
Basic Printing1-10What To Do When the Printer Lights FlashThe four lights on your printer’s control panel show the printer’s status and alert you to p
2-12Your EPSON Stylus COLOR 850 lets you print on just about any kind of paper you want to use. You can get great results printing on various sizes of
iiiFCC Compliance StatementFor United States UsersThis equipment has been tested and found to comply with the limits for a Class B digital device, pur
Printing on Special Media2-2To order EPSON papers and other media, contact your dealer or call EPSON Accessories at (800) 873-7766 (U.S. sales only).
Printing on Special Media2-3Letterhead, Preprinted Forms, and Legal-size PaperLoad the top edge first. When you load long paper, pull up the paper sup
Printing on Special Media2-4However, you may get better results by loading one sheet at a time. With multiple sheets loaded, the minimum top margin yo
Printing on Special Media2-5If ink smears when you print on envelopes or other thick media, set the paper thickness lever to the + position. Open the
Printing on Special Media2-6◗ If you’re loading 4 × 6-inch Photo Paper, position the perforated margins as shown:◗ When you create an image for printi
Printing on Special Media2-7EPSON Photo Quality Ink Jet CardsYou can load up to 30 cards at a time. Always place the included support sheet under the
3-13When your presentation graphics, photographs, or other projects have special printing requirements, you can use the custom settings in your EPSON
Custom Printing3-2Using Predefined Advanced SettingsPredefined settings provide an easy way to fine-tune your printer’s operation for special image ty
Custom Printing3-35. Choose the right setting for your project following these guidelines:◗PhotoFor printing scanned photographs. Increases contrast i
Custom Printing3-48. When you’re finished, click Print (Macintosh) or OK (Windows). If you’re using Windows, click any other buttons that your applica
ivEasfm.fm5 Page iv Tuesday, March 24, 1998 1:12 PM
Custom Printing3-54. Choose one of the following Print Quality options:◗ EconomyFor low-resolution rough drafts on plain paper. Saves ink.◗Normal - 36
Custom Printing3-66. Choose one of the following Halftoning options:◗No HalftoningFor printing black text only.◗Error DiffusionFor printing photograph
Custom Printing3-7Customizing Color SettingsYou can choose from several color adjustment modes or manually adjust brightness, contrast, saturation, an
Custom Printing3-82. Choose one of the following Color Adjustment Modes. (You don’t need to select any of these options if you’ll be using ICM (Window
Custom Printing3-94. For even more fine-tuning, choose one of these color correction methods:◗PhotoEnhance2 orPhotoEnhance (Windows 3.1 only)Produces
Custom Printing3-10Follow these steps to set your monitor’s ColorSync profile and use your printer software’s ColorSync features:1. Open the ColorSync
Custom Printing3-11Selecting Paper Size and Orientation OptionsYour printer can print on paper up to 9.5 inches wide and up to 44 inches long in eithe
Custom Printing3-124. Click the Paper Size drop-down list to select the size of paper you loaded in the printer. The sizes marked with an asterisk (*)
Custom Printing3-136. If you’re printing multiple copies of a multi-page document and you want the copies printed in sets, click the Collate checkbox.
Custom Printing3-14Creating User Defined Paper SizesYou can create up to 10 custom paper sizes (only one in Windows 3.1) or and add them to the Paper
vContentsIntroductionWindows System Requirements 1Macintosh System Requirements 2How To Use Your Manuals 3Warnings, Cautions, Notes, and Tips 4Wh
Custom Printing3-15Windows 3.1You can create only one User Defined paper size. Type the width in the Paper Width field and the length in the Paper Hei
Custom Printing3-16Choosing Paper Size and Orientation OptionsFollow these steps to select the Paper Size and Orientation options:1. Create your image
Custom Printing3-17If you don’t see the exact size you need in the list, you can create a custom paper size; see page 3-18 for instructions.4. Select
Custom Printing3-18Creating custom paper sizesYou can create up to 8 custom paper sizes and add them to the Paper Size list. This is useful if you’re
Custom Printing3-19Selecting Print Order OptionsFollow these steps to use the Collate and Reverse Order options:1. Open your application program’s Fil
Custom Printing3-20Selecting Print Layout OptionsYour printer software’s print layout options let you reduce or enlarge almost any size document to pr
Custom Printing3-21For example, if your document size is 11 × 17 inches, select Ledger 11 × 17 in. This paper size is too large to fit in your printer
Custom Printing3-22The selected Paper Size, reduction percentage, and Output Paper settings now appear on the printer graphic. If you want to adjust t
Custom Printing3-236. Select one of the following proportional printing options:◗ Select Normal to set the print proportion to 100%. ◗ Select Fit to P
Custom Printing3-24Follow these steps to use the Print Layout options:1. To print multiple pages of your document on one sheet of paper, select either
Contentsvi2Printing on Special MediaUsing Special Paper and Media 2-1Letterhead, Preprinted Forms, and Legal-size Paper 2-3EPSON 360 dpi, High Quali
Custom Printing3-25Follow the steps in the correct section below to add a predefined or custom watermark.1. To turn on the watermark feature, click th
Custom Printing3-264. To load a custom watermark you’ve created as a bitmap in an application program, click the User Defined button. You see the foll
Custom Printing3-27◗Intensity sets the lightness or darkness of the watermark (from 5% to 100%) based on where you move the slide bar. 6. If you’re fi
Custom Printing3-28If you want to print this document at the maximum size on 4 × 6-inch EPSON Photo Paper, you’ll use the Fit to Page option to reduce
Custom Printing3-297. Select one of the following Fit to Page options:◗ Select Off to set the print proportion to 100%.◗ Select On to automatically re
Custom Printing3-30Follow these steps to use the Print Layout options:1. To print multiple pages of your document on one sheet of paper, select either
Custom Printing3-311. To use one of the predefined watermarks, click the arrow in the Name pop-up list in the Watermark box. Then choose one of the fo
Custom Printing3-323. Now select the way you want the watermark to appear by choosing the following options. The Layout graphic changes to reflect all
Custom Printing3-33Saving Custom SettingsAfter you’ve fine-tuned your printer settings for a special project, you can save the settings as a group. Th
Custom Printing3-34Redefining Custom SettingsTo change the options in a customized settings group but keep the same name for it, follow these steps:1.
Contentsvii4Managing Print JobsManaging Print Jobs in Windows 95 4-1Selecting the Speed & Progress Options 4-2Using the Spool Manager 4-4Using
4-14cYour printer software includes several utilities for managing print jobs. You can use them to monitor your printer’s status and check on the curr
Managing Print Jobs4-2Selecting the Speed & Progress OptionsYou can set up the way your printer software sends print jobs and select whether to di
Managing Print Jobs4-3You see this dialog box:Select the following options:◗High Speed Copies speeds up printing of multiple copies of the same docume
Managing Print Jobs4-4◗ If you see no message, you cannot enable DMA transfers on your system; however, you may be able to speed up printing by settin
Managing Print Jobs4-5Deleting a Stalled Print JobIf you’re having trouble printing, it may be because of a stalled print job. Follow these steps to d
Managing Print Jobs4-6Setting Up Monitoring PreferencesYou can select the way you want Status Monitor 2 to monitor your printer using the Monitoring P
Managing Print Jobs4-7The color of the printer icon in the Status Alert dialog box indicates the type of error, as described on page 4-8. Opening the
Managing Print Jobs4-8When you start Status Monitor 2, you see the main window:If you have more than one printer you want to monitor, you can add them
Managing Print Jobs4-9Using the Printer Status WindowFor more details on the status of your printer, you can use the Printer Status window. There are
Managing Print Jobs4-10To check the amount of ink you have, click the Consumables tab.To view information about your printer’s network connections and
Contentsviii6TroubleshootingDiagnosing Problems 6-1Checking the Control Panel Lights 6-2Running a Self Test 6-3Using Hex Dump Mode 6-4Improving P
Managing Print Jobs4-11Options in the Printer menu let you pause printing or purge all waiting print jobs, select or deselect the printer as your Wind
Managing Print Jobs4-12To open Spool Manager, do one of the following:◗ To open it while you’re printing, click the EPSON Spool Manager icon at the bo
Managing Print Jobs4-13Changing the Default Spool DirectoryIf you get an error message while printing, or printing is very slow, you can try changing
Managing Print Jobs4-14Managing Print Jobs on a MacintoshYour Macintosh printer software includes two print job management utilities: Monitor3 and Sta
Managing Print Jobs4-15Setting Up Monitor31. Open the Chooser from the Apple menu and select the SC 850 or SC 850(AT) icon. Then select the port or Ap
Managing Print Jobs4-16To set priorities for jobs waiting to print, click the job, then click the Show details arrow at the bottom of the window. The
Managing Print Jobs4-17The software checks the amount of ink remaining in the printer and displays the Status Monitor window:4. To recheck the ink lev
Managing Print Jobs4-18You see the Configuration Settings dialog box:4. Select the configuration options you want as follows:◗Error notification lets
5-15It’s easy to keep your EPSON Stylus COLOR 850 printer working at its best. Just follow the simple instructions in this chapter for replacing ink c
Maintenance and Transportation5-2When the A color ink out light comes on, you can continue to print with black ink. Simply turn the printer off and t
ContentsixConfiguring for Macintosh Network Printing B-9Assigning a Name to the Printer B-9Setting Up the Printer for AppleTalk B-9CEPSON Accessori
Maintenance and Transportation5-35. Pull up the ink cartridge clamp. The cartridge rises up from its holder. (Although the illustration shows the blac
Maintenance and Transportation5-4Installing the New CartridgeOnce you have removed the empty cartridge, you’re ready to install the new one. Follow th
Maintenance and Transportation5-55. If you need to replace the other ink cartridge, follow the steps under “Removing an Empty Ink Cartridge,” and then
Maintenance and Transportation5-6Cleaning the Print HeadsIf your printed image is unexpectedly light or faint, or dots are missing from the image, you
Maintenance and Transportation5-76. Make sure paper is loaded in the printer and click Print nozzle check pattern (Windows) or Confirmation (Macintosh
Maintenance and Transportation5-87. If your print quality has not improved, repeat the steps above. If you don’t notice any improvement after doing th
Maintenance and Transportation5-9Using the Print Head Alignment UtilityFollow these steps to run the utility (Windows or Macintosh):1. Make sure the p
Maintenance and Transportation5-10Cleaning the Printer To keep your printer working at its best, you should clean it several times a year, following t
6-16As you use your printer, you may occasionally experience a paper jam or other problem. The first thing you should do is diagnose the problem, foll
Troubleshooting6-2◗ To determine whether the problem is caused by the printer itself, run a self test. See page 6-3 for instructions.◗ You can use the
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