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EXTRA CARE

ROAD SERVICE

Epson offers its projector customers Extra Care Road Service, which runs concurrently with the

basic warranty, based on the terms and conditions described in your Limited Warranty.

IT’S LIKE HAVING A TECHNICAL EXPERT WITH

YOU AT EVERY TURN.

IT COULD HAPPEN.

You could have a breakdown on the road. We know how valuable time is, especially when

you’re traveling. Now you can leave your home or office with confidence, knowing that Extra

Care Road Service provides you with the projector support you need.

WE AIM TO PLEASE.

We’re committed to customer satisfaction. Our Extra Care Road Service offers a level of

support that is easy, fast, and free. Epson offers a service package that is in tune with your

needs.

SECURITY WHEN YOU NEED IT.

Our program has been specifically designed to cover our projectors in the unlikely event of a

failure. Because of this feature, you don’t have to wait for your unit to be repaired. Instead, we’ll

ship you a replacement unit anywhere in the United States, Canada, or Puerto Rico

(U.S. possessions excluded). When the replacement unit arrives, simply return the original unit

to us within three days, using the pre-paid airway bill and packaging we provide—and you’re

ready to go!

Note: In most cases, the replacement unit is an Epson-refurbished unit. If it is important to

receive your original unit back, please use the basic carry-in service instead of Road Service.

IT’S EASY.

Wherever you are, we’re just a phone call away. To use the EPSON

PrivateLine

support

service, call (800) 637-7661. This service is available for the duration of your warranty period.

You may also speak with a projector support specialist by dialing (562) 276-4394 (U.S.) or

(905) 709-3839 (Canada). Support hours are 6

AM to 8 PM, Pacific Time, Monday through Friday

and 7

AM to 4 PM, Pacific Time, Saturday.* You’ll speak to one of our technical support

representatives to see if you need a replacement unit to get up and running again.

FOR YOUR CONVENIENCE.

An Extra Care Road Service sticker is located on the bottom of your projector so you will always

have our telephone number with you.

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Inhaltsverzeichnis

Seite 1 - EXTRA CARE

. . . . . . . . . . . . . . . . . . . . . . . . . . . EXTRA CARESM ROAD SERVICEEpson offers its projector customers Extra Care Road Service, which ru

Seite 2 - EXTRA CARE ROAD SERVICE

IT’S FAST.Epson will ship the replacement unit promptly, typically via next business day delivery for most locations. Shipments to more remote locatio

Seite 3

EXTRA CAREMS SERVICE D’ÉCHANGELe service d’échange Extra Care est offert aux propriétaires de projecteurs Epson, en complément de la garantie de base.

Seite 4 - EXTRA CARE SERVICE D’ÉCHANGE

UNE CARTE DE CRÉDIT SUFFITPour bénéficier de ce service, vous n’avez besoin que d’un numéro de carte de crédit (MasterCard, Visa, Discover Card ou Ame

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Epson 455Wi Wartungshandbuch

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