EPSON Stylus® Pro 9000 SeriesPRINTER GUIDE®
1The EPSON Stylus® Pro 9000 series printers are the ultimate wide-format color ink jets. Setting new standards in image quality, media handling, and p
A-3Installing an Interface Card | A-35. Secure the interface card in the slot with the two screws included with the card.6. Make sure the printer has
A-4A-4 | Installing an Interface Card
1Your EPSON Stylus Pro 9000 and 9500 come with drivers that let you use the printer in non-PostScript mode without a RIP. Utilities allow you to manag
B-2B-2 | Using EPSON Drivers and Utilities for MacintoshConnecting to the Printer’s Parallel/USB InterfaceTo connect to the printer’s built-in paralle
B-3Using EPSON Drivers and Utilities for Macintosh | B-33. Connect one end of the interface cable to the serial connector on the back of the printer.
B-4B-4 | Using EPSON Drivers and Utilities for MacintoshChecking System RequirementsMake sure your Macintosh meets the requirements listed in the tabl
B-5Using EPSON Drivers and Utilities for Macintosh | B-5Selecting Your Printer in the ChooserAfter you install the software, you need to open the Choo
B-6B-6 | Using EPSON Drivers and Utilities for Macintosh3. Click one of the buttons to turn background printing on or off.4. Close the Chooser.Setting
B-7Using EPSON Drivers and Utilities for Macintosh | B-73. Click the Setup button. You see the following dialog box:4. Check Share this Printer, then
B-8B-8 | Using EPSON Drivers and Utilities for MacintoshSetting Print OptionsWhen you’re ready to print from an application, you need to choose page s
22 | IntroductionHow To Use Your ManualsThis guide is part of a set, which also includes the documentation listed below.•The EPSON Stylus Pro 9000/950
B-9Using EPSON Drivers and Utilities for Macintosh | B-92. From the Paper Size list, select your image size (if you’re using roll paper) or the size o
B-10B-10 | Using EPSON Drivers and Utilities for MacintoshChoosing Basic Print OptionsOnce you have selected your Page Setup options, you need to set
B-11Using EPSON Drivers and Utilities for Macintosh | B-115. Set the Mode option as follows:•Click Automatic to have the printer driver analyze the co
B-12B-12 | Using EPSON Drivers and Utilities for Macintosh7. Choose from the following buttons to access additional features:•Click to access the pr
B-13Using EPSON Drivers and Utilities for Macintosh | B-13* Not available at time of printing. Check the EPSON web site for driver updates, product co
B-14B-14 | Using EPSON Drivers and Utilities for MacintoshChoosing Advanced Print OptionsThe advanced print options give you complete control over you
B-15Using EPSON Drivers and Utilities for Macintosh | B-154. Choose one of the following Print Quality settings:• Economy• Normal - 360dpi• Fine - 720
B-16B-16 | Using EPSON Drivers and Utilities for Macintosh• ColorSyncThis configuration lets you select the Epson Standard profile, created specifical
B-17Using EPSON Drivers and Utilities for Macintosh | B-17Managing Print JobsYour printer comes with several utilities that let you check on your prin
B-18B-18 | Using EPSON Drivers and Utilities for MacintoshSetting Up Background PrintingYou can set up background printing from the Chooser, as descri
3Introduction | 3Using This Printer GuideThis guide contains the following information:Chapter 1 gives instructions for loading roll paper and cut she
B-19Using EPSON Drivers and Utilities for Macintosh | B-19Using Monitor3The Monitor3 utility lets you prioritize and control your print jobs as well a
B-20B-20 | Using EPSON Drivers and Utilities for MacintoshIf you want to change the printing priority of a print job or set a specific time for it to
B-21Using EPSON Drivers and Utilities for Macintosh | B-21Cancelling PrintingIf you need to cancel a print job, follow these steps:1. Press the Power
B-22B-22 | Using EPSON Drivers and Utilities for MacintoshThe software checks the amount of ink remaining in the printer and displays the Status Monit
B-23Using EPSON Drivers and Utilities for Macintosh | B-23You see the Configuration Settings dialog box:3. Select from the following configuration opt
B-24B-24 | Using EPSON Drivers and Utilities for MacintoshRunning Print Head UtilitiesThe utilities included with your printer software let you run th
B-25Using EPSON Drivers and Utilities for Macintosh | B-25Running the Print Head Alignment UtilityIf banding appears on your prints, or vertical lines
B-26B-26 | Using EPSON Drivers and Utilities for Macintosh•For the EPSON Stylus Pro 9500, choose the line or box number that has the smallest gaps. In
1Your EPSON Stylus Pro 9000 and 9500 come with drivers that let you use the printer in non-PostScript mode without a RIP. Utilities allow you to manag
C-2C-2 | Using EPSON Drivers and Utilities for WindowsMake sure both your printer and computer are turned off. Then follow these steps to use the prin
44 | IntroductionWarnings, Cautions, and NotesYou’ll find this information throughout this guide:Warnings must be followed carefully to avoid bodily i
C-3Using EPSON Drivers and Utilities for Windows | C-3Checking System RequirementsMake sure your computer meets the requirements listed in the table b
C-4C-4 | Using EPSON Drivers and Utilities for WindowsThe installer starts automatically:If it doesn’t start, double-click My Computer. Then double-cl
C-5Using EPSON Drivers and Utilities for Windows | C-5Setting Up Printer Sharing in Windows 95 and 98 First, you need to set up the printer as a share
C-6C-6 | Using EPSON Drivers and Utilities for Windows7. Select your printer, and choose Sharing from the File menu. You see the following:8. Select S
C-7Using EPSON Drivers and Utilities for Windows | C-73. Click Next. You see a window like the following:4. Click Network printer, then click Next.5.
C-8C-8 | Using EPSON Drivers and Utilities for WindowsSetting Up Printer Sharing in Windows NT 4.0 and 2000These instructions apply to users on a smal
C-9Using EPSON Drivers and Utilities for Windows | C-9Accessing the printer through a networkTo access the printer from another computer on your netwo
C-10C-10 | Using EPSON Drivers and Utilities for Windows5. Select Local Port, then click New Port. You see the Port Name dialog box:6. In the text box
C-11Using EPSON Drivers and Utilities for Windows | C-11Choosing Basic Print OptionsBefore you print, you need to set basic printing properties. See p
C-12C-12 | Using EPSON Drivers and Utilities for Windows5. Set the Mode option as follows:•Click Automatic to have the printer driver analyze the cont
5Introduction | 5EPSON also provides technical assistance 24 hours a day through the electronic support services listed in the following table:You can
C-13Using EPSON Drivers and Utilities for Windows | C-13Selecting the Correct Media TypeThe following tables list the settings designed to produce the
C-14C-14 | Using EPSON Drivers and Utilities for WindowsI* Not available at time of printing. Check the EPSON web site for driver updates, product cod
C-15Using EPSON Drivers and Utilities for Windows | C-15Choosing Paper and Layout OptionsMany of the paper options correspond to paper handling featur
C-16C-16 | Using EPSON Drivers and Utilities for Windows4. When you’re using roll paper, set the following options:•Auto RotateSaves paper if your doc
C-17Using EPSON Drivers and Utilities for Windows | C-17You see a dialog box like the following:3. Choose the Media Type setting according to the guid
C-18C-18 | Using EPSON Drivers and Utilities for Windows4. Choose one of the following Print Quality settings:• Normal - 360dpi• Fine - 720dpi• Superf
C-19Using EPSON Drivers and Utilities for Windows | C-19• No Color AdjustmentThis setting disables color management in the printer driver. Choose this
C-20C-20 | Using EPSON Drivers and Utilities for WindowsManaging Print JobsYour printer comes with several utilities that let you check on your print
C-21Using EPSON Drivers and Utilities for Windows | C-21You can use the buttons to cancel, pause, or restart your print job. You also see how much ink
C-22C-22 | Using EPSON Drivers and Utilities for WindowsUsing Status Monitor 2 (EPSON Stylus Pro 9000)The Status Monitor 2 icon appears on the Windows
66 | IntroductionImportant Safety InstructionsBefore using your printer and RIP Station 5100, read the following safety instructions to make sure you
C-23Using EPSON Drivers and Utilities for Windows | C-23Status Monitor 3 (EPSON Stylus Pro 9500)You can open Status Monitor 3 either from the Windows
C-24C-24 | Using EPSON Drivers and Utilities for Windows3. Click the EPSON Status Monitor 3 button. The following window appears. (It also opens autom
C-25Using EPSON Drivers and Utilities for Windows | C-254. Click the Monitoring Preferences button. You see the Monitoring Preferences window:5. Selec
C-26C-26 | Using EPSON Drivers and Utilities for WindowsRunning Printer UtilitiesThe utilities included with your printer software let you run the fol
C-27Using EPSON Drivers and Utilities for Windows | C-273. Click the button for the utility you want to run. 4. Follow the instructions on the screen
C-28C-28 | Using EPSON Drivers and Utilities for Windows6. After all the patterns have printed, do one of the following:•For the EPSON Stylus Pro 9000
C-29Using EPSON Drivers and Utilities for Windows | C-297. Select the row you chose in step 6 for each pattern (for example, row 4), then click Finish
C-30C-30 | Using EPSON Drivers and Utilities for Windows4. Click the Speed & Progress button. You see the following dialog box:5. Select from the
-1AAccessories, purchasing, 5Aligning print headcontrol panel, 3-3 to 3-6Macintosh, B-25 to B-26Windows, C-27 to C-29AppleTalk setting, B-5Auto Cut se
-22 | IndexDocumentation, how to use, 2 to 4DriversMacintosh, B-1 to B-17Windows, C-1 to C-20Drying time setting, 1-25 to 1-26EECP mode, 2-10, 5-6Elec
7Introduction | 7•If you use an extension cord with the printer, make sure the total ampere rating of the devices plugged into the extension cord does
-3Index | 3MMacintoshadvanced print options, B-14 to B-17background printing, B-18 to B-20basic print options, B-10color management, B-16ColorSync set
-44 | IndexPaper, (continued)handling, 1-1 to 1-26heavy stock, 1-18 to 1-21inserting the spindle, 1-7 to 1-9jams, 4-12 to 4-13loading for printing, 1-
-5Index | 5Printer, (continued)monitoring, 2-1 to 2-7, B-17 to B-23, C-20 to C-25motors, 2-5moving, 3-16 to 3-19page count, 2-5parallel interface, con
-66 | IndexSelecType menus, (continued)Printer Status, 2-4Test Print, 2-3, 3-1Serial interface, 5-7, B-2 to B-3Sharing printerMacintosh, B-6 to B-7Win
1roll paper spindlesroll paper covercontrol panelink cartridge compartmentink cartridge compartmentpaper set leverlower coverpaper hammockmounting bra
7optional interface shield plateAC inletparallel interface connectorserial interface connectorink cartridge compartmentink cartridge compartment
88 | Introduction•Do not use an ink cartridge beyond the date printed on the cartridge package. For best results, use cartridges within six months of
1The EPSON Stylus Pro 9000 and 9500 print on a variety of media, including roll paper and cut sheets up to 44 inches wide. The straight-through paper
1-21-2 | Handling Paper and Other MediaAlways test samples of paper stock in the printer before purchasing large quantities or printing large jobs. Wh
iiPrinted on recycled paper.Copyright © 2000 by Epson America, Inc. All rights reserved. No part of this publication may be reproduced, stored in a re
1-3Handling Paper and Other Media | 1-3* Not available at time of printing. Check the EPSON web site for product codes and availability.EPSON Stylus P
1-41-4 | Handling Paper and Other MediaPrinting Tips for EPSON MediaFollow these tips for using and storing printing materials:•Avoid touching the pri
1-5Handling Paper and Other Media | 1-5Attaching Paper to the SpindleFollow these steps:1. Open the roll paper cover and lift out the spindle.2. Slide
1-61-6 | Handling Paper and Other Media5. Slide the movable paper stop back onto the spindle and insert it firmly into the end of the roll.Removing Pa
1-7Handling Paper and Other Media | 1-7Inserting the Spindle in the PrinterAfter you have loaded the paper roll onto the spindle, you need to insert i
1-81-8 | Handling Paper and Other Media4. Insert the white end into the right mounting bracket inside the printer. You can use either the upper or low
1-9Handling Paper and Other Media | 1-96. To keep the paper wound when you’re not printing, use one of the roll paper belts included with your printer
1-101-10 | Handling Paper and Other MediaLoading Roll Paper for PrintingOnce the roll paper is attached to the spindle and inserted in the printer, yo
1-11Handling Paper and Other Media | 1-112. Make sure the Operate light and Pause light are not flashing. Then pull the paper set lever all the way up
1-121-12 | Handling Paper and Other Media4. Pull the paper down so it extends all the way through the slot.5. Turn the roll back to remove the slack.
iiiFCC Compliance StatementFor United States UsersThis equipment has been tested and found to comply with the limits for a Class B digital device, pur
1-13Handling Paper and Other Media | 1-136. Push the paper set lever all the way down, then close the roll paper cover. PRESS PAUSE BUTTON appears on
1-141-14 | Handling Paper and Other MediaCutting Canvas and Other Media with the Utility CutterCanvas, vinyl, and other heavy media can damage the pri
1-15Handling Paper and Other Media | 1-15Printing Trim LinesYou can have trim lines printed on the right edge of your images or pages (if you’re using
1-161-16 | Handling Paper and Other MediaBefore you start, make sure the printer is on and roll paper is not loaded for printing. Then follow these st
1-17Handling Paper and Other Media | 1-17Using Cut Sheet Paper Longer than 19 InchesBefore you start, make sure the printer is on and roll paper is no
1-181-18 | Handling Paper and Other Media5. Push the paper set lever all the way down. PRESS PAUSE BUTTON appears on the control panel display.6. Pres
1-19Handling Paper and Other Media | 1-194. Open the lower cover.5. Feed the posterboard into the paper slot until the bottom edge of the board rests
1-201-20 | Handling Paper and Other Media6. Push the paper set lever all the way down, then close the lower cover. PRESS PAUSE BUTTON appears on the c
1-21Handling Paper and Other Media | 1-214. Press the Enter button to save the new setting.5. Press the SelecType button to exit the Printer Setting m
1-221-22 | Handling Paper and Other Media2. Place the two rods in front of the hammock hooks.3. Place the shorter rod on the ends of the hooks. The lo
vIntroductionHow To Use Your Manuals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2Using This Printer Guide . . . . . . . . . . .
1-23Handling Paper and Other Media | 1-234. Push in the top of the paper hammock so that the paper will feed forward.5. If necessary, extend the hammo
1-241-24 | Handling Paper and Other MediaCatching Printouts Under the PrinterFollow these steps to set up the hammock under the printer:1. Fit the end
1-25Handling Paper and Other Media | 1-25Setting Paper ConfigurationsWhen you use non-EPSON paper or other media, you may need to register the paper’s
1-261-26 | Handling Paper and Other Media5. Examine the printed pattern to determine which set of lines is the straightest (shows the smallest gap), a
1The EPSON Stylus Pro 9000 series printers include a number of monitoring utilities. The control panel displays status messages and error messages, an
2-22-2 | Monitoring and Configuring the PrinterMonitoring Normal Printer OperationMessages appear on the control panel display and lights come on or f
2-3Monitoring and Configuring the Printer | 2-3Printing a Status CheckThe status check shows the current default settings, amount of ink remaining in
2-42-4 | Monitoring and Configuring the Printer3. Press the Item button. You see NOZZLE CHECK=PRINT on the display.4. Press the Enter button. The nozz
2-5Monitoring and Configuring the Printer | 2-5Following is a list of the items displayed. Note that all parts on the list (except the ink cartridges
2-62-6 | Monitoring and Configuring the PrinterLOAD ROLL PAPERLOAD SHEET PAPERPaper Out light onPaper source setting in print options is different fro
-vivi | Contents2 Monitoring and Configuring the Printer Using the Control Panel to Monitor the Printer . . . . . . . . . . . . . . . . 2-1Monitorin
2-7Monitoring and Configuring the Printer | 2-7RELOAD PAPER Paper Out light onPaper could not be reversed into the printing position.Remove the paper.
2-82-8 | Monitoring and Configuring the PrinterUsing the Control Panel to Configure the PrinterIn addition to testing the printer and checking the sta
2-9Monitoring and Configuring the Printer | 2-93. When you have selected the setting you want, press the Enter button to save it.4. Press the SelecTyp
2-102-10 | Monitoring and Configuring the Printer•Press the + button once to select the parallel interface. INTERFACE=PARALLEL appears on the display.
2-11Monitoring and Configuring the Printer | 2-11Changing the Printer’s Code Page SettingThe printer uses the PC437 code page (U.S. and standard Europ
2-122-12 | Monitoring and Configuring the PrinterSetting the Control Panel LanguageAll control panel messages are displayed in English. However, you c
1The EPSON Stylus Pro 9000 series printers require very little maintenance to keep working at their best. This chapter describes the following routine
3-23-2 | Maintaining and Transporting the Printer4. Press the Enter button. The nozzle check prints as shown below.If all the lines on the check patte
3-3Maintaining and Transporting the Printer | 3-3You may need to run the cleaning cycle several times to get a clean nozzle check pattern. For effecti
3-43-4 | Maintaining and Transporting the PrinterIf you’re using EPSON paper, leave this setting on STD. If you’re using other media, enter the thickn
-viiContents | vii4 Resolving ProblemsDiagnosing Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1Using Hex Dump M
3-5Maintaining and Transporting the Printer | 3-5Completing the Alignment ProcedureAfter all the patterns have printed, continue with these steps.1. D
3-63-6 | Maintaining and Transporting the Printer•For the EPSON Stylus Pro 9500, examine row #1 and determine which line or box number has the smalles
3-7Maintaining and Transporting the Printer | 3-7Replacing Ink CartridgesWhen one of the Ink Out lights is flashing (and INK LOW is displayed on the c
3-83-8 | Maintaining and Transporting the PrinterYou can leave your roll paper in the printer when you replace ink cartridges. The illustrations show
3-9Maintaining and Transporting the Printer | 3-95. Carefully pull the empty cartridge straight out of the printer.6. Make sure the replacement cartri
3-103-10 | Maintaining and Transporting the Printer8. Push the cartridge clamp back. Make sure the corresponding Ink Out light goes off. 9. Close the
3-11Maintaining and Transporting the Printer | 3-11Replacing the Paper Cutter BladeIf you notice that your paper isn’t cut cleanly, the cutter blade m
3-123-12 | Maintaining and Transporting the Printer3. Press the Enter button. The paper cutter holder moves to the replacement position, where the arr
3-13Maintaining and Transporting the Printer | 3-135. When REPLACE CUTTER appears on the display, you can open the casing. Push in the side pin while
3-143-14 | Maintaining and Transporting the PrinterInstalling the New Cutter BladeAfter you have removed the used cutter blade, you’re ready to instal
-viiiviii | ContentsB Using EPSON Drivers and Utilities for MacintoshConnecting the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . .
3-15Maintaining and Transporting the Printer | 3-15Cleaning the PrinterTo keep your printer working at its best, you should clean it thoroughly severa
3-163-16 | Maintaining and Transporting the PrinterTransporting the PrinterWhen you need to ship your printer, you should repack it using the original
3-17Maintaining and Transporting the Printer | 3-174. Install the carriage shipping restraint (packaging material).5. Close the ink valve locks on eac
3-183-18 | Maintaining and Transporting the Printer7. While holding the printer unit, remove the screws from the left and right sides. Keep the screws
3-19Maintaining and Transporting the Printer | 3-19•The first time you start printing after moving the printer, the print head nozzles may be clogged.
3-203-20 | Maintaining and Transporting the PrinterReplacing the Waste Ink SystemApproximately every two years (or after 12,000 B1-size prints), you m
1As you use your printer, you may occasionally experience a problem. The first thing you should do is diagnose the problem following the guidelines in
4-24-2 | Resolving ProblemsUsing Hex Dump ModeYou can use the printer’s hex dump mode to identify problems if you know how to interpret hex code. Or,
4-3Resolving Problems | 4-3Print quality problemsProblem Possible cause SolutionYour print has horizontal banding.Print head nozzles are clogged. Run
4-44-4 | Resolving ProblemsYour print has gaps or appears faint.Your ink is too old. Check the expiration date printed on each cartridge. If the cartr
-ixContents | ixSetting Print Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-10Choosing Basic Print Options . .
4-5Resolving Problems | 4-5Solving Operational ProblemsIf you can’t turn the printer on, if it stops printing unexpectedly, or if nothing prints, chec
4-64-6 | Resolving ProblemsNothing prints. The printer is not connected correctly.Turn off the printer and RIP or computer. Make sure the interface ca
4-7Resolving Problems | 4-7Solving Miscellaneous Printing ProblemsIf your printouts are not what you expected, try the suggestions below:Miscellaneous
4-84-8 | Resolving ProblemsBlank paper is printed. Your PPD and/or printer driver software are not set up correctly or not selected. Make sure your so
4-9Resolving Problems | 4-9Solving Paper ProblemsIf paper feed or paper jam problems occur frequently, try one or more of the following solutions:•Whe
4-104-10 | Resolving Problems•Make sure the printer isn’t located in a brightly lit area. The paper sensor may not be able to operate correctly.•Make
4-11Resolving Problems | 4-11•If you have the paper hammock set up in front of the printer, extend the paper guides out so they rest on the front of t
4-124-12 | Resolving ProblemsClearing Paper JamsWhen paper gets jammed in the printer, printing stops and you see a PAPER JAM message on the control p
4-13Resolving Problems | 4-134. Carefully pull down the jammed paper. TURN PWR OFF AND ON is displayed on the control panel.5. Close the lower cover,
4-144-14 | Resolving Problems
-xx | Contents
1PrintingChapter 5: SpecificationsPrinting method On-demand ink jetNozzle configuration Black: 64 nozzlesColor: 64 nozzles for each color (cyan, magen
5-25-2 | SpecificationsPaperDepending on the media, feed and print quality are guaranteed on paper thicknesses of 3.15 to 4.33 mil (0.08 to 0.11 mm),
5-3Specifications | 5-3Printable AreaMinimum margins for roll paper and cut sheets:* Default roll paper top and bottom margins are .59 inches (15 mm).
5-45-4 | SpecificationsElectricalThis product is also designed for IT power systems with phase to phase voltage 220–240V. Check the label on the back
5-5Specifications | 5-5Ink CartridgesPrint yield may vary, depending on how often you run print head cleaning cycles and how much you use the printer.
5-65-6 | SpecificationsParallel InterfaceForward ChannelReverse ChannelECP ModeData format 8-bit parallel, IEEE-1284 compatibility modeSynchronization
5-7Specifications | 5-7Serial Interface (RS-423 Standard)Standard Based on RS-423Synchronization SynchronousBit rate Approx. 1.8M bpsHandshaking X-ON/
5-85-8 | Specifications
1If you have the RS 5100 or another RIP, you connect it to the printer using the built-in parallel interface. For connectivity without a RIP, you can
A-2A-2 | Installing an Interface Card2. Use a Phillips-head (+) screwdriver to remove the two screws securing the shield plate to the back of the prin
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